Pueblo Bonito Emerald Bay

Overall:

"The food overall was quite good." — source Orbitz

"I would highly recommend it, but probably not for a honeymoon." — source Skoosh

"\n\nWhen we got to Emerald Bay, I was amazed at how beautiful the hotel was." — source Travelocity

"We recommend it to all of our friends and family and look forward to going again this year after the baby is born." — source Travelocity

"Overall, our experience was good and I would recommend to friends." — source Travelocity

Clean:

"This entire resort is very clean and well maintained, has a beautiful pool and private beach, and the staff and service were great." — source Travelocity

"Could use more rooms with Queen beds, but very large rooms were clean and comfortable." — source Travelocity

"\n\nAfter the first night, the cleaning staff never replaced any of the items we used." — source Travelocity

"it was beautiful and clean and everyone was very polite." — source Travelocity

"Our room ws a junior suite, very nice and very clean." — source Travelocity

Service:

"Staff was professional and service was great." — source Orbitz

"Staff was professional and service was great." — source Orbitz

"That night i felt like a salad, steak and baked potatoe and kevin just wanted a hamburger ( the menu was seafood and veal) and the chef prepared our meal exactly to our liking "that was the moment that kevin realized that he would be returning again because the service that we are always given "is but the utmost best." — source Travelocity

"The service was top of the line. The treatment is that of a 5 star; including free drinks, excellent baggage service, and excellent information and support (very inviting." — source Travelocity

"We love this property, away from the hub bub of the Golden Zone, but with free shuttle service to the other Pueblo." — source Travelocity

Location:

"city life & resturants are a perfect 15 minute free shuttle ride away (with a free round trip shuttle every half hour from the hotel lobby to their sister resort in downtown Mazatlan, you cant ask for more) Suites have a peaceful blue decor, kitchenette has a nice-size fridge & stove top." — source Travelocity

"Great pool area, beach, restaurants, and service." — source Travelocity

"The bus to downtown was prompt and very helpful when it came to visiting the many wonderful restaurants in the ""Gold Zone"" or downtown." — source Travelocity

Value:

"It is far from the town and will cost you if you don't catch the shuttle." — source Travelocity

"Like getting 2 resorts for the price of 1." — source Travelocity

Room:

"Be mindful that if you arrive early, you might have to wait a while for your room, which we had to. They actually took us to our room only to find it dirty." — source Travelocity

"For the amount of money paid, some item should be included, like free in room coffee or bottled water, just to make the guest would feel better." — source Travelocity

"The Pueblo Bonito Emerald Bay is very beautiful on the outside and the rooms. Once we got settled we had two problems with the room." — source Travelocity

"Don't expect to walk out your room and mingle with the "locals" in their shops, restaurants, etc." — source Travelocity

"All the rooms do not have equal views despite the advertising to the contrary." — source Travelocity