Playa Los Arcos Hotel Beach Resort and Spa

Overall:

"overall we had a good time there, it is close to the beach and close to everthing." — source Orbitz

"Don't get me wrong because this is a good hotel in a great location BUT the reviews I read said all the rooms had been updated, not true,our first room 122." — source Travelocity

"Overall we really liked the location and the hotel was okay as long as you don't expect anything too fancy." — source Travelocity

"I would recommend spending more money for a nicer hotel the area is definitely worth it." — source Travelocity

"If you want a basic place is a great location, then I would recommend this hotel." — source Travelocity

Clean:

"Room was comfortable and clean with great air conditioning." — source Orbitz

"The room was small and sparse but clean and the beds were comfortable." — source Priceline

"The pools were also very clean and it's location on the beach was perfect. The beach was also very clean and right next to the little pier where you could catch a water taxi or find a boat to take you out fishing." — source Travelocity

"I thought the star rating meant the hotel was clean and comfortable." — source Priceline

"Very clean, quiet, by the beach, good restaurant and buffet, very clean pools, with in walking distance of down town and most of the attractions and tourist stores." — source Travelocity

Service:

"The room was quaint and comfortable; service was exceptional; amenities easily accessible and the breakfast buffet was excellent." — source Travelocity

"Typical of Mexico the beds were a bit hard and the rooms were dated, but it was clean and we had good maid service daily." — source Travelocity

"Breakfast is fine and the beach is great as is the beach service." — source Travelocity

"The desk service was fine, not overly friendly, but not bad." — source Travelocity

"Customer service was above average." — source Travelocity

Location:

"The room they got was a bigger room with another little living room area." — source Orbitz

"We loved the location." — source Priceline

"This is a thirty year old family orientated Mexican hotel located in the heart of town with thirty year old Mexican plumbing." — source Travelocity

"Beach and pool area nice but crowded." — source Priceline

":) There are many restaurants within walking distance." — source Travelocity

Value:

"That's right, for the price of breakfast you can eat and drink all day." — source Travelocity

Room:

"Staff wasn't able to change or upgrade the room, even for my wife's 50th birthday, nor offer anything else for the occasion." — source Priceline

"Other than that I was walking out on the balcony to go to my room we didn't have a phone and the space was limited." — source Priceline

"Many rooms are dark, some have no views; there is a musty smell in a lot of the rooms, which can be mainly overcome by just airing them out. \nDecor, however, is Spanish style wood & very tasteful; public areas are really lovely; the situation in the Old Town is just perfect (probably too noisy if you really insist on total peace & quiet, tho' many rooms are relatively quiet), but we like the bustle and activity of Mexican street life." — source Travelocity

"And the bathroom was the worst of all, the floor was one level from the sink and toilet into the shower-so water ran into the room, there were holes in the drywall, texture was spilled down the walls and solidified in chunks on the floor, the toilet sat crooked so you had to hold onto the sink not to loose balance, and there was a water line and wires hanging out of the ceiling." — source Travelocity