Hotel Viking

Overall:

"may I recommend the Guiness Brownie as a tasty sweet treat." — source Orbitz

"Beautiful hotel with outstanding customer service and staff." — source Hotels.com

"Overall, I was very pleased with this hotel and the value far exceeded the low price I paid through Priceline." — source Priceline

"But overall, it was a very comfortable stay." — source Travelocity

"This was a wonderful location in Newport and I would recommend it for that alone." — source Expedia

Clean:

"The place was clean but they don't seem to understand how important coffee is to guests." — source Orbitz

"Great location, clean and beautiful." — source Hotels.com

"The staff was very friendly and helpful and the hotel was very clean." — source Priceline

"Got to room it wasn't clean, and cleaning staff never showed despite promises from front desk." — source Travelocity

Service:

"Old, but not in the historic sense, very spotty service from employees, small rooms." — source Hotels.com

"Good location in Downtown Newport, friendly staff." — source Priceline

"5 star service from the staff (although we have noticed a small slip over our 3 years of visits in staff attitude)." — source Travelocity

"I was satisfied with the quality of service and the rooms - however everything cost extra (parking, television) and added up." — source Expedia

"Room service on Christmas morning was on time and hot, a great treat since there isn't anything open that morning." — source Travelocity

Location:

"The Hotel Viknig is within walking distance to many shops,restaurants and tourist activities." — source Orbitz

"location, spacious I called the hotel to insure that we would get rooms with windows after reading other reviews describing the problem." — source Priceline

"Its located in an ideal area, just a few minute walk to the harbor front, restaurants, tennis hall of fame, and mansions." — source Travelocity

"ItÂ’s a great location, with the Newport mansions and the harbor at walking distance." — source Expedia

"Good location, interesting architecture." — source Priceline

Value:

"After the THIRD call seeking the manager, she declined my request, not due to availability but due to the fact that I got a reduced price on the room." — source Travelocity

"If I fail the exam it will cost me an additional $300." — source Travelocity

Room:

"Very nice room although it was quite smaller than expected." — source Orbitz

"The room was sooo small, with no floor space." — source Hotels.com

"We couldn't even watch the TV because the room was so small the four post bed was in the way. Room service never showed even after repeated calls." — source Travelocity

"We booked a Newport room and it was really dated and tired. We paid to upgrade to another type of room and it was much nicer but bed linen seemed heavily used there was a blood stain on the duvet." — source Expedia