Crowne Plaza Hotel Niagara Falls

Overall:

"Beautiful hotel in a great location - close to the falls, casino and other attractions." — source Travelocity

"I would definitely recommend staying on the Canadian side of the border." — source Travelocity

"The overall hotel feels old." — source Expedia

"I would definitely recommend the place to anyone visiting Niagara." — source Expedia

"Overall a great value and nice place to stay in the Niagara Falls area." — source Travelocity

Clean:

"The hotel was nice, the rooms were very clean and comfortable." — source Orbitz

"This hotel was with in walking distance to all attractions and very clean and helpfull staff." — source Travelocity

"It was clean, the staff were friendly and helpful and the hotel is very modern." — source Travelocity

"however, it was very clean, well prepared good housekeeping service." — source Travelocity

"The room was clean and the bed was really comfortable." — source Travelocity

Service:

"The only thing the Hotel needs to improve is when guests leave room service plates outside their rms." — source Travelocity

"For the price you pay for this hotel you can expect much more than such a low quality of service and comfort." — source Expedia

"The people at the front desk were overly friendly, room service was fast, great and plentiful." — source Travelocity

"The cost for the hotel is toooo much compare to the service and the facilities they have." — source Travelocity

"people who works there are really nice and has a very good customer service." — source Travelocity

Location:

"Very nice room, comfortable matress and good location, a bit far from the falls compare to some inns." — source Orbitz

"within walking distance of the american falls and niagra river." — source Travelocity

"Parking in the area is a bit difficult, so we left the area and had nice meals with easy parking access." — source Expedia

"hotel had a great location to the falls and the restaurant in the hotel was very good." — source Orbitz

"Everything we needed was within walking distance or easily accessible by bus." — source Expedia

Value:

"We stayed there this summer and for the price I was not satisfied at all with the room. This time the price was lower and 1/2 of the motel has now be remodelled." — source Travelocity

"We couldn't believe how nice it was for the price." — source Travelocity

Room:

"They were too busy checking in other people to attend to the problems with the tv and smell in the room." — source Orbitz

"We werent in our room very much so would probably just go with the HoJo on clifton hill." — source Orbitz

"The stay was great and I was going to give this hotel a good review, despite the lack of a complementary breakfast, until 3:30 AM, when a false fire alarm sounded and my wife and I had to get out of the room and the hotel in our pajamas." — source Travelocity