Best Western President Hotel at Times Square

Overall:

"I recommend the hotel." — source Hotels.com

"I would stay there again in a heart beat." — source Travelocity

"Great hotel, great staff, major kinks but all tolerable." — source Expedia

"Location is good and the price was okay but the service was poor and the hotel was not the greatest, I will not be staying here ever again and do not recommend anyone else staying here either." — source Travelocity

"I would recommend having someone check hotel keys for access to the rooms though- for safety reasons." — source Expedia

Clean:

"Room was very clean but suppose to be non-smoking & smelled of smoke when we arrived." — source Travelocity

"Our room was clean, linens fresh each day, NO outside noise at all." — source Travelocity

"It was clean and comfortable, the staff was courteous but it wasnÂ’t anything special." — source Expedia

"Also, the attention spent by people that clean the rooms are very special." — source Expedia

"The President is a friendly and clean hotel in a great location." — source Travelocity

Service:

"Pricey for May in New York (2bedrm suite); but you can't be the location; rooms are small but doable; service staff was okay and helpful when pushed; better hotel than many others in NYC." — source Travelocity

"We called to check lost and found but the service desk lady gave us just a little too much attitude about it and told us to check back in the morning. Finally, we couldnÂ’t shut the AC unit off in our room, so a service person had to come up and pull the case off of the unit and manually set the temp control." — source Expedia

"\n\nWe contacted Best Western International Customer services and they simply sent us some generic "You had a choice, Thank you for choosing us, we appreciate your business." — source Travelocity

Location:

"However, the fact that is is within walking distance to entertainment, I would give them another chance in the future." — source Orbitz

"The hotel is in a great location and the staff is wonderful That said." — source Hotels.com

"The location was absolutely great. I suspect that the price was probably comprable for other locations nearby." — source Travelocity

"The hotel was a great location for the money." — source Orbitz

"I like the location of the hotel because there was no need to use a cab to get to the places we visited." — source Travelocity

Room:

"I ahd requested for the roll in shower a month in advance and it was confirmed but when i got there , it was not available and thet told me that they did not have rol in shower rooms." — source Hotels.com

"Hallways dark but room recently upgraded. Small room but again not a problem for the time spent in our room." — source Hotels.com

"AC broke twice and finally moved to another room. The first room was small, the 2nd was even smaller." — source Travelocity

"We moved from the originally assigned room because there was a strong smell of urine as we entered." — source Travelocity

"The room was terrible - cramped and smelled moldy." — source Travelocity