Embassy Suites Chicago - Downtown

Overall:

"Overall this was a great place to stay, but probably would better serve a family with small children as opposed to a young couple." — source Orbitz

"This was an excellent hotel and I will likely pay full price just to stay there again." — source Priceline

"Overall our stay was very pleasant hotel staff was very helpful and friendly. We would definitely stay again." — source Travelocity

"Good value for big city stay and would go again." — source Expedia

"It is a great hotel for families with kids." — source Orbitz

Clean:

"It was classy, clean, love the enclosed valet parking, close to Millenium Park and Sears Tower, lots of food choices nearby." — source Orbitz

"If you could ignore the very poor cleaning and handling of dirty dishes from the staff." — source Priceline

"The rooms were always clean and neat." — source Travelocity

"The manager was instantly on the scene; he inquired about how my son was doing, and he summoned a cleanup crew to clean it up." — source Expedia

"It was open, clean, and well lit and furnished." — source Priceline

Service:

"The staff were friendly and assisted us before we asked Very nice hotel for short stay and family friendly;staff were exceptional-friendly and attentive to our needs." — source Priceline

"The hotel was excellent except for the $44 for one day of parking and the fact that there was no free in room internet service." — source Priceline

"Mgrs reception in atrium area lovely; pool nearby can watch kids, friendly staff." — source Travelocity

"The hotel is clean and airy, with an attractive atrium, and an excellent hot breakfast service." — source Travelocity

"If the hotel had not been nickel and diming us for services this never would have happened." — source Travelocity

Location:

"The hotel is located very close from the subway (Grand/Red and Chicago/Red) and the "Magnificent Mile"." — source Orbitz

"Location, cleanliness and price. Overall, a good hotel in a very good location." — source Priceline

"Very beautiful lobby area, valet was nice to have since most parking was going to 12-15 dollars for each stop downtown." — source Travelocity

"The front desk was not helpful, my daughter lives in the area and said the hotels do call the cops and ask them to go to a particular area if itÂ’s too loud too late." — source Expedia

"Great location and great facility." — source Orbitz

Value:

"We got a great price on this room too because we stayed on a Sunday and Monday instead of a Friday and Saturday." — source Expedia

Room:

"We get a room for Valentines day every year, as well as for other occasions in the city." — source Orbitz

"complimentary breakfast and spacious rooms." — source Priceline

"very nice hotel very noisey in rooms you could hear garbage trucks every morning about 5am out side windows,beds were very uncomfortable, kids were very loud by pool running and out of control." — source Travelocity

"Two caveats however: in room internet and daily parking charges we found very high." — source Expedia