Occidental Grand Cozumel

Overall:

"I would definitely recommend upgrading to the Royal Club if you are planning to stay at the Occidental Grand." — source Orbitz

"The Occidental Grand Cozumel Hotel was a great hotel overall." — source Skoosh

"Unless you want to fry from the sun, I do not recommend this hotel." — source Hotels.com

"Buffet meals were good but with hotel full, there were crowds but no long lines." — source Travelocity

"Overall we would not stay at this resort again, if we went back to Cozumel we would use another resort." — source Expedia

Clean:

"The hotel rooms were clean and pleasant." — source Orbitz

"The standard rooms were spacious and clean, with an impressive bathroom." — source Skoosh

"The grounds were immaculate; housekeeping was efficient and concise." — source Travelocity

"This place tops the list - the food is as good as here in the States, rooms are spacious and in excellent condition and the pool areas are clean and modern." — source Travelocity

"Even the cleaning lady made a good impression by leaving flower pedals and beautiful towel origami on our bed and in our bathroom." — source Travelocity

Service:

"my only complaint was that the lobby computers were at a high charge, 5 dollars for fifteen minutes, I feel that service should be at no extra charge." — source Hotels.com

"Gorgeous room, friendly staff, balmy weather, frosty drinks, tasty food, fun activities, live performances." — source Travelocity

"The food,service and rooms are great." — source Expedia

"I would not recomend this hotel to anyone and here is why: The service is not very customer." — source Hotels.com

"I can't say enough about how friendly the staff was." — source Travelocity

Location:

"\n8) The hotel has time-share agents in a very high traffic area of the hotel, and the hotel did not inform us of this practice." — source Travelocity

"stayed in sep 2009 and had a great time, hotel was almost empty so they put us in the royal club area which is extremely nice but because of this they only had 1 rest." — source Expedia

"Location was excellent but you need to rent a car if you want to leave the resort, there is no transportation to the city." — source Travelocity

"Snorkling right in front of the hotel near the end of the swimming area was amazing." — source Travelocity

"The taxi's are expensive as well so plan a whole day downtown morning till evening." — source Travelocity

Value:

"The food in town was great, and at a fair price." — source Travelocity

"We had a wonderful time and the price was right too." — source Expedia

"This hotel was so nice for the price we paid." — source Expedia

Room:

"The beds were hard, but the rooms nice." — source Hotels.com

"The room was pretty lux, grounds were lovely, beach/pool staff were attentive, wait staff in restaurants were very friendly, the activities were very well-organized and directed, the dive shop/water sports staff was great." — source Travelocity