Universal's Loews Portofino Bay Hotel

Overall:

"If fine dining is your thing, I also recommend doing the tasting menu with wine pairing at Emrils." — source Orbitz

"It was a nice relaxing time and I would definitely stay again. I would recommend the stone oven pizza at Sal's and the morning breakfast at the resort restaurant." — source Travelocity

"I would recommend anyone go." — source Expedia

"Overall, an excellent hotel for a night or two while visiting the Universal parks." — source Orbitz

"Overall this hotel is a great place for families with older children and teens to relax and enjoy a fun vacation." — source Travelocity

Clean:

"All the staff was really nice and everyone we passed said goodmorning or goodevening even the cleaning staff." — source Orbitz

"It was extremely clean and the staff was very helpful." — source Hotels.com

"In the morning, housekeeping pounded on the door and insisted they MUST clean the room - even after I requested time to wake up." — source Travelocity

"Hotel room was clean and turn down service was nice." — source Travelocity

"The hotel was clean and beautifully kept." — source Travelocity

Service:

"First: I did not like the fact we had to pay for parking Second: the room was nothing special at all Third: the price of everything was way out of proportion on anything in the area Fourth: Service really sucked." — source Hotels.com

"The staff was very helpful, we even had to go to the emergency room one night and the security team helped us all the way and provided at their cost our taxi to and from the hospital and even checked back with us the next day, They have very friendly staff." — source Travelocity

"I worked as a project engineer on this hotel and was so very pleased to experience its ambiance, beauty and gret courteous service." — source Expedia

"I really liked the turndown service each night." — source Travelocity

"Service was first rate." — source Travelocity

Location:

"Central location allowed us to get better food at a reasonable price only 10 mins away." — source Expedia

Value:

"It should cost a forth of the price for what we got." — source Hotels.com

"At check-in my two year old daughter got a Fisher Price school bus." — source Travelocity

Room:

"First off, we paid a higher rate for a "Bay View" hotel room. Instead, we got a room with a view of trees directly out our window." — source Hotels.com

"The only hing that needs improvement is the beds in all of the rooms the mattreses should be a little more comfier but thants all." — source Travelocity

"Room was nice, only negative was the daily 7:45 am knock from housekeeping." — source Expedia

"I stayed just overnight on business, so I didn't get to explore too much, but the hotel and rooms are very, very nice." — source Travelocity

"Comfortable and georgeus rooms. We reserved a deluxe room and the bathroom was huge in size and beautiful." — source Travelocity