Renaissance Eden Roc Beach Resort & Spa

Overall:

"that made me mad but overall it was an OK trip :)." — source Orbitz

"Extremely friendly staff; beautiful hotel, beach, pools; loved the room and balcony." — source Hotels.com

"We were there before the remodeling, in 2006 and this past weekend again, and had a great stay, just like before." — source Travelocity

"This is a really good hotel, high quality service, and very nice rooms." — source Expedia

"It added up,but otherwise great place." — source Orbitz

Clean:

"When we first got there, the bathtub didn't look like it had been cleaned and one of the faucets wasn't working." — source Hotels.com

"We stayed in brand new rooms in the new tower and the rooms were spectacular." — source Travelocity

"However, our room was cleaned around 8:00pm every night - I guess the fact that we were on the last floor and in the last room of that floor would make us last." — source Expedia

"The hotel was clean, the pool was great, and the drinks were not ridiculously priced." — source Hotels.com

"Also, we had to call for turn down service a couple days because no one had come in to clean the room and replace the disposable items we used." — source Travelocity

Service:

"The food wasn't that great but the presentation and customer service was good." — source Orbitz

"Awesome customer service, excellent food, great location." — source Hotels.com

"The service was great, i thought our room could have been cleaned a little better." — source Travelocity

"Terrible customer service and food was okay and really over priced." — source Expedia

"Great staff, great service." — source Hotels.com

Location:

"The location of the hotel is great, both on the ocean side and the street side. There are not many restaurants within walking distance (they seem to be either at North Beach or South Beach, the Eden Roc is right in the middle), but driving around is easy." — source Hotels.com

"Pool area does not have enough lounge chairs in sun - if you want one, be prepared to get out to pool deck by 8 am and reserve it all day." — source Travelocity

"Everything was fine - large room, nice view from room, nice location." — source Expedia

"I especially liked that it was an oceanfront location." — source Travelocity

"good location, easy access to beach, very nice room." — source Expedia

Room:

"i loved the fact that the bed is in the middle of the room looking out to the ocean." — source Travelocity

"The room was a standard room, but was a comfortable size for three adults." — source Travelocity

"it was our first time at Miami, and we loved that our room came with a well size balcony that faces the ocean, the only thing is, we didnÂ’t have a frige in our room, and when asked, hotel personal said we had to rent one for $12 a day." — source Expedia

"The lobby and rooms were beautifully redone but they did not complete the finishing touches of the rooms." — source Expedia

"The only issue we had was that we had to call to get someone to clean our room." — source Travelocity