Petit Palace Puerta Del Sol

Overall:

"Construction noise during the daytime was a little bothersome at our afternoon "siesta" but overall this was a great hotel and I would stay there again in a heartbeat if I return to Madrid." — source Venere

"Overall, good experience and the location of the hotel makes up for the satisfactory level of the hotel." — source Travelocity

"Overall a great place to stay considering european hotel standards,price and location." — source Expedia

"No info pack in room - except a telephone sheet - so no info in room on breakfast cost/hotel facilities or recommended shops/bars/places to eat." — source Venere

"The sad thing is, this COULD be a great place with a lot of work." — source Travelocity

Clean:

"The beds were clean, but the mattresses were quite stiff." — source Hotels.com

"Rooms needs proper care in terms of sanitary equipment, walls, doors." — source Venere

"You will have to ask for the correct number of clean towels, otherwise they will only give you one." — source Expedia

"The rooms were spotless and very well serviced." — source Venere

"The staff, however, is very friendly, the hotel is clean, and you cannot beat the location." — source Expedia

Service:

"Helpful staff, free computer, great location, smaller room, extremely noisy location (street noise, garage removal until 3am)." — source Hotels.com

"The quality of the service and the price certainly make this hotel worth considering again when I go back to Madrid." — source Venere

"The services are excellent." — source Hotels.com

Location:

"Great location next to the Metro and big plaza." — source Orbitz

"This hotel is in a great location, steps from La Puerta del Sol, shopping area, metro station, and a lot of restaurants." — source Hotels.com

"Not only was it in a great location (walking distance to everything), but the room was clean and comfortable." — source Venere

"Excellent staff, perfectly located, minutes walking distance to Royal Palace, Plaza Mayor, Metro, Prado, parks. A bit of street noise, as all rooms are located on street side." — source Travelocity

"One thing to keep in mind with this hotel is that it is very noisy as it is located on one of the main thoroughfares in Madrid." — source Expedia

Value:

"There was a great deal of 24hr building work being done in and around the Puerta Del Sol area in relation to the Madrid Underground system." — source Venere

"It is not plush (fairly inexpensive) but it is certainly adequate for a 2 to 4 night stay in Madrid." — source Expedia

"In addition we got free breakfast, though Venere states that the breakfast is not included in the price." — source Venere

"Overall, the hotel was great for the price we paid and the staff more than helpful." — source Venere

"Should be included in the price." — source Venere

Room:

"Try to ask for a non smoking room if you can. the smoking rooms are pretty noticeable." — source Skoosh

"The next room was small, noisy and smelled strongly of paint but by that time it was quite late and I needed to sleep after a long flight. The next morning I went out and on returning found builders and building equipment in my room and dust everywhere, including all over my bags which I had fortunately packed." — source Venere