Crowne Plaza LaGuardia

Overall:

"I recommend any one who goes to NY for the first time to stay at the Crowne as it is convenient to all touring and the staff will help guide you in the right direction as to where you would like to go." — source Orbitz

"Overall, I would never stay at this hotel again." — source Hotels.com

"Overall I thought it was a great place to stay for the money." — source Travelocity

"Good location, i would stay again." — source Orbitz

"So in other words I wouldn't stay there again." — source Travelocity

Clean:

"The rooms were great and clean, but they should have complimentary breakfast and guest who are having a party to have their rooms far away for the one who want to sleep." — source Orbitz

"We use normally the Crowne plaza chain but was really strange in this hotel 4**** do not have the minibar,all rooms have a communivcating door with other room(many noises)The food and the people are really good but the restaurant and the kichen are not clean." — source Travelocity

Service:

"This hotel might be ok for NY but the customer service really needs improvement." — source Travelocity

"At the continental breakfast, the service staff were unfriendly even surly." — source Travelocity

"Nice hotel with great service and friendly staff." — source Expedia

"The lounge staff really tried hard but there was no way they could seat or service that many people." — source Expedia

"The staff were very friendly; however, the hotel service was lacking." — source Expedia

Location:

"Convenient location to Laguardia airport." — source Hotels.com

"Didn't feel threatened in the neighborhood, but the building could use some maintainence work and the bar prices are quite high ($5 for a beer)." — source Travelocity

"Only about a mile and a half drive to the ballpark so location was perfect as well." — source Expedia

"There is nowhere to eat withing walking distance." — source Travelocity

"excellent location for US OPEN tennis great free shuttle." — source Expedia

Room:

"As soon as we got onto our floor the intense tobacco smell was horrible and it even got worse as soon as we entered our room. We immediately called the front desk so we can transfer to a non-smoking room." — source Orbitz

"Rooms were well kept." — source Hotels.com

"if you do stay here, ask for a room on the back side of the hotel to avoid the yelling, horns, drums, and harrassment." — source Travelocity

"Our room smelled musty especially the bathroom." — source Expedia

"We arrived at hotel at 9:30am and our room was ready,that never happens so to say the least we were pleased." — source Travelocity