Excelsior Hilton Palermo

Overall:

"This was a wonderful hotel in a great location - "new" palermo - very central and within 15 min walking distance to "old" palermo tourist sites. The front desk was extremely helpful, spoke great English and recommended a delicious restaurant upon our arrival." — source Hotels.com

"One bizarre factor that detracted from an overall very pleasant stay of 3 nights was that the weather in April was very warm but we were advised that the hotel is not allowed to put the aircon on until May." — source Venere

"We enjoyed our stay at the Excelsior Palace and would highly recommend it." — source Expedia

"Hotel Excelsior is a very good deal for the price, and we would definitely stay there again." — source Venere

"I'd certainly stay there again." — source Venere

Clean:

"The room was very confortable and clean." — source Hotels.com

"It was a large room with a spotless bathroom with a tub shower." — source Venere

"The room as wonderfully spacious, clean and comfortable." — source Venere

"Clean and very central." — source Venere

Service:

"when I made the reservation, your service showed me another type of room (virtual tour on deluxe room, but you sold me a standard room) that's why I was unhappy with the room they gave me, and I had to change the room and pay more." — source Venere

Location:

"We were in a nice area of city, which was within walking distance of museums and eateries and very close to the airport- about a 20 minute drive early in the morning." — source Venere

"The location was great too, although not easy to find as the one way street systema had us going round in circles." — source Venere

"We liked our room, found the staff to be friendly and competent and the hotel to be pretty well located." — source Venere

Value:

"Comparatively high price not justified during a period when considerable building operations were being carried out in the hotel." — source Venere

"There was a good deal of noise from the work; but also, until 1AM, there was disco music near the room." — source Venere

Room:

"Though initially the assigned rooms were not OK, considering that we arrived on december 31st we accepted rooms change on January 1st when appropriated romms were avalible." — source Venere

"The new rooms are beautiful - though looking at the floor plan they vary in size." — source Expedia

"Our room was very noisy from early in the morning because of renovation work which involved materials being hoisted past our windows up to the roof." — source Venere

"we had a room that was as far from the lifts as possible and had an internal room that got no light and the view was of all building work." — source Venere

"WIFI reception not good in all rooms, I had to change rooms which was arranged willingly." — source Venere