Serrano Hotel - a Kimpton Hotel

Overall:

"Overall it is a very nice hotel in a great location, quiet and accommodating." — source Orbitz

"My husband and I would recommend this hotel with two small caveats: first, the hotel is a block away from one of a seedy part of town, but you can avoid it when you're walking around Union Square, and second, the bathroom had barely any shelf space." — source Hotels.com

"\nI will absolutely stay there again and I will look for a Kimpton Hotel now wherever I go to ensure a great experience." — source Travelocity

"Rooms next to the elevators are not recommended if a peaceful evening is sought." — source Expedia

"I would recommend bringing your own pillows." — source Hotels.com

Clean:

"Room was relatively small but clean, good decor, and comfortable bed." — source Orbitz

"Hotel Serrano is a nice place to sleep and clean up that is close to the bus, train, reastrants and shopping." — source Travelocity

"The room wasnÂ’t very big but it was clean and pleasantly appointed." — source Expedia

"The rooms are smallish (the bathroom more so); however, nicely decorated, very CLEAN, and the bed was comfy." — source Travelocity

"Comfort, clean and good service." — source Expedia

Service:

"Convenient location (although close to a not so nice district of SF); friendly staff; small but very confortable rooms." — source Hotels.com

"Great location, within a couple of blocks of BART and Union Square, friendly and helpful staff, coffee and newspapers in the lobby each morning, comfortable bed, quiet room, outstanding water pressure in the shower." — source Travelocity

"(No street noise) Great service from the staff." — source Expedia

"the bathrooms may be small but you dont live in the bathroom the service is exceptional." — source Hotels.com

"We stayed 6 nights and were impressed with the friendly and helpful staff, cleanliness, quietness, comfortable bed and great fitness facility." — source Travelocity

Location:

"Location was good for most activities, and close to public transportation, which is important in the city." — source Orbitz

"We chose this hotel because of price and location, my wife and I believe that the Union Square area is a great area to be based in for a San Francisco urban holiday." — source Travelocity

"It is within walking distance of all forms of shopping and transportation." — source Expedia

"The hotel has a pretty good location but it's right at the outskirt of where all of the action is located (i." — source Travelocity

"Great location and a very nice hotel." — source Expedia

Value:

"Not the best solution you would expect for this price." — source Hotels.com

"I went blindly and wasn't pleasantly surprised by the location and the price. There is also a parking garage right across the street that can save you a couple dollars." — source Travelocity

"If you can get a deal here and you are alone, I guess it would be fine, but this was not what would be considered comfortable." — source Travelocity

"Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all." — source Travelocity

"Price, staff, cleanliness, rooms, atmosphere, and location make the Serrano a hotel I will return to and recommend to all." — source Travelocity