W New Orleans

Overall:

"We even walked home from Bourbon street (just took all the lighted areas) Staff was great and the hotel was very modern." — source Orbitz

"The W had the overall best customer service I've ever experienced in a hotel." — source Hotels.com

"The friendliness of the staff, the safety of the hotel and the overall ambiance. Overall, I was very pleased and will likely stay there again." — source Priceline

"I would not recommend this hotel to friends in the future." — source Travelocity

"Would definitely stay again." — source Expedia

Clean:

"Dirty room, cleaning service needs to pay more attention to details, after the four days we were there the same details that needed cleaning were left untouched." — source Priceline

"When they were finally given a room, and returned after 2 am, house cleaning had removed their luggage thinking that they should have checked out." — source Priceline

"From the bellhops and the desk clerk, to the concierge, the cleaning staff and mangement (who seemed to be constantly present and available), and even the maintenance." — source Travelocity

"The lobby and rooms are, well, quintessential W: clean lines, calm atmosphere, and subtle colors." — source Travelocity

"Very attentive staff, squeeky clean, to-die-for beds, great views and very secure." — source Travelocity

Service:

"The concierge was tremendously helpful in finding us great things to do and places to shop, and the service from everyone at the property was smiling and lovely." — source Travelocity

"We really enjoyed our stay, the only gripe we had was that the room service menu was being changed and we were told that the changes would be the next day, then the next ,then the nest." — source Expedia

"The concierge is extremely helpful and the Acura service which will take you anywhere within a six mile radius helps to save al ot of money." — source Travelocity

"In addition, the hotel bar ran out of beer/wine and the service was anything but good." — source Travelocity

"I just can't say enough about the great service they provided." — source Travelocity

Location:

"cool fitness and pool area." — source Orbitz

"This hotel is located next to everything." — source Hotels.com

"Excellent, modern, wired, trendy, with prime location and great staff." — source Priceline

"The hotel is in a most convenient location to the riverfront as well as the French Quarter." — source Travelocity

"I loved the pool area as well as the work-out facility." — source Expedia

Value:

"when i saw that the W on Poydras St was only a few dollars more than the botique hotel we usually stay at we booked it." — source Hotels.com

Room:

"Beware, you may not have a room when you arrive to your destination." — source Orbitz

"Room was a little small but considering the rate I paid, I can't complain to much." — source Hotels.com

"\n \nThis hotel needs a total renovation inluding all new comforters, all new carpet, and the room attendents obviously need vacuum cleaners that work." — source Travelocity

"Bath water was cold and no water pressure and room was warm." — source Hotels.com