Grand Hyatt San Antonio

Overall:

"Long weekend trip with girlfriend to San Antonio went great and the hotel was amazing." — source Orbitz

"Highly recommend this hotel to those planning to visit San Antonio." — source Hotels.com

"friendly staff, great pool, beautiful hotel My husband and I went for a small getaway and loved the hotel all around from the minute we got there." — source Priceline

"To say whether we will stay there again will be depending on the price." — source Travelocity

"It was very nice, clean, great service overall." — source Orbitz

Clean:

"The pool was especially crowded with loud children and the pool was also cloudy and not too clean." — source Orbitz

"It was the most beautiful & clean hotel I have ever seen." — source Hotels.com

"very clean and convenient to riverwalk and mall The hotel is very clean and convenient to the riverwalk and mall." — source Priceline

"For our stay, we (the fiancee and I) were checked into 3 different rooms, over a span of 3 hours, because the rooms were not properly cleaned, or sanitary (I'll just leave it at that." — source Travelocity

"The rooms were nice & clean." — source Hotels.com

Service:

"The one thing I was disappointed with was the room service closed at midnight. Need to have some type of after hours food service." — source Hotels.com

"Very polite helpful staff." — source Priceline

"I stayed here on a business trip and was wowed by the staff, the service, the looks, and especially the fitness center." — source Travelocity

"location, staff this being new im sure they are still working out the kinks, staff was all glad to be working and of service." — source Priceline

"There are cards in the room to fill out if you want breakfast (paid room service) the next day and that was a joke too." — source Travelocity

Location:

"It is conveniently located within walking distance of the Riverwalk and Rivercenter Mall." — source Hotels.com

"Located right on the RiverWalk and great restaurant. Located right on the famous SA River Walk, this one year old property is ideal for the shopper, partier or business traveler." — source Priceline

"great staff, great location - easy access to almost anywhere you need to go in San Antonio." — source Travelocity

"Great room, great staff, easy access to River Walk and other sites in the area." — source Expedia

"Excellent location, very short walk to Rivercenter mall." — source Hotels.com

Room:

"The rooms were much newer & nicer than we'd expected." — source Priceline

"There is no way you can get a rollaway bed in such a tiny room since the front desk says "will make the room hazardous". We changed rooms after the first night because the noise of the continuously passing train kept waking us up, the second room was a little bit better since it had a view to a park and we left the AC fan on all night, but still noisy." — source Travelocity

"The air conditioner did not properly cool the room." — source Expedia

"Only warning is to valet park rather than self-park in the garage; navigating the garage can be a bit tricky as there's still some construction going on and not much room for maneuvering." — source Travelocity

"We checked in around 11:00 AM; so I was disappointed that we were put in that room when they knew the noise was there and it was early in they day." — source Travelocity