Holiday Inn Express Suites Washington DC NE

Overall:

"I would recommend this hotel to anyone." — source Priceline

"overall,good customer service,courteous staff and good for budget concious family trips." — source Travelocity

"Clean, comfortable, beautiful hotel at a walking distance from the National Arboretum and at a reasonable price at the exorbitantly expensive DC area." — source Expedia

"We'd recommend this place to everyone." — source Priceline

"We were also frustrated by the area the hotel was in and would not stay there again." — source Travelocity

Clean:

"The room was very clean, but the mini fridge was a bit sticky." — source Orbitz

"Also the maid walked right in the room as we had do not desturb sign on the door ,then she proceeded to clean our room before we even checked out,when i told guest relations ,she made me feel like it was my fault because i did not tell the front desk as we were checking out and they could not move us as the hotel is located next to a noisy bussiness and as far as the maid ,we were checking out ,just not fast enough for her." — source Hotels.com

"The hotel was new, very clean, and the staff was very attentive. The hotel was new, very clean, and the staff was very attentive." — source Priceline

"hard to communicate with house cleaning employees because they did not speak great english." — source Travelocity

"Room had updated decor and was clean with free Wi-Fi and Flat Screen TVÂ’s." — source Expedia

Service:

"Otherwise a very nice hotel with great service and friendly staff." — source Orbitz

"Shuttle service wasvery convenient and staff wasvery helpful and friendly." — source Priceline

"The shuttle service to and from Union Station was fabulous and a definite bonus." — source Travelocity

"The only thing is the shuttle service was a bit off schedule but if you are not in a hurry or on a tight schedule it works out fine." — source Expedia

"The free shuttle service was great since itÂ’s a little out of the way." — source Expedia

Location:

"The staff is friendly, the breakfast is awesome, the room is giant with two queen beds, a sitting area, and TWO flat screen TVs." — source Orbitz

"located next to tour bus/limo bussiness woke up all night to hear them backing in." — source Hotels.com

"This hotel was very close to all the attractions of downtown. There were two gas stations located minitus from this hotel which was very convenient." — source Priceline

"We drove downtown in the evening instead of using the shuttle, so I don't know how it is in the evening." — source Travelocity

"I was a business traveler working in Downtown DC and without having a car this place was doable because of the free shuttle they provide to/from Union Station." — source Expedia

Value:

"For the price it is great." — source Orbitz

Room:

"Washington DC is so busy; it was nice to come back at the end of the day to a peaceful, spacious room." — source Orbitz

"Informed person at counter when we left for the show and was informed that we could get another room after retruning from the show. Received new keys to 5th floor room and they did not work." — source Hotels.com

"Clean, new, smartly designed rooms." — source Priceline

"Then as we went into the suite, it was clear that someone else was in that room. It was unsettling to see how such a mixup can have a stranger have access to your room." — source Travelocity