The Blackstone, A Chicago Renaissance Hotel

Overall:

"Requests for restaurant suggestions were thoughtfully considered, and the places recommended didn't seem to be be memorized "for tourists" responses but rather places that from personal experience they thought we would really enjoy." — source Orbitz

"I would recommend it to anyone." — source Hotels.com

"From the door man to our exit, this was a great experience." — source Travelocity

Clean:

"Equipment is newer and always clean, with towel service and water provided." — source Travelocity

"The rooms themselves are very clean and modern." — source Expedia

"The room was very well appointed, modern, very clean, and comfortable." — source Travelocity

"By then, I was room fatigued, and just cleaned them up myself." — source Travelocity

Service:

"Then reservation issue resurfaced on second day so no maid service." — source Orbitz

"Spacious, comfortable room; friendly staff." — source Travelocity

"Other than that, great service, gorgeous room, good location." — source Expedia

"A beautiful and elegant hotel, excellent service, beautiful rooms." — source Travelocity

"The service and staff were superb." — source Expedia

Location:

"Great location in Chicago, traditional building but very modern interior." — source Orbitz

"A highlight of our Blackstone experience was eating at the restaurant located in the hotel, Mercat a La Planxa (Spanish Tapas." — source Hotels.com

"This hotel is well maintained and ideally located for enjoying the arts attractions of Chicago, but it has a couple of unfortunate flaws." — source Expedia

"Within walking distance of Millennium Park, The Chicago Art Institute, and Grant Park." — source Hotels.com

"This hotel was perfect for walking around downtown Chicago area." — source Expedia

Room:

"Nice room (view of the lightwell, but still a nice room). However, it was the most I have ever paid for a hotel room." — source Hotels.com

"In a room that charges almost $ per night I tire of this over the top attempt to take advantage. NO bath tubs, small rooms, beds uncomfortable, no top sheets, only comforter." — source Travelocity

"Our rooms were just lovely and the hotel staff was extremely helpful since we were first time visitors to Chicago." — source Expedia

"Excellent room view, courteous staff." — source Hotels.com

"I had the standard room and thought it was one of the nicest hotel rooms I'd ever stayed in." — source Travelocity