Best Western Hotel at the Convention Center

Overall:

"very clean rooms and the hotel overall." — source Orbitz

"The hotel was decent overall but the staff was so unhelpful and basically said until I insisted that something be done." — source Priceline

"The hotel staff was very friendly and willing to help with directions or to recommend restaurants." — source Travelocity

"Great hotel, very well maintained, at a walking distance from the beachfront with all its shops and restaurants." — source Expedia

"I would stay there again." — source Orbitz

Clean:

"The staff was wonderful, rooms clean and comfortable." — source Orbitz

"The room was clean and decently furnished although the desk chair height adjustment was broken." — source Priceline

"That way you don't have to wonder if housekeeping ever cleans the coffee pot." — source Travelocity

"But the cleaning person knocked in the morning (OK my family forgot to put "do not disturb" sign) and started cleaning, which i think unusual." — source Expedia

"The hotel was very clean, and rooms were nice." — source Priceline

Service:

"Nice breakfast buffet, friendly and helpful staff." — source Priceline

"Worst service and lack of knowledge I have seen in a hotel in over 20 years." — source Expedia

"This was my first time experiencing a Service like Expedia." — source Expedia

Location:

"Great location for both conventions and Long Beach waterfront." — source Priceline

"The location was close to the metro and restaurants. There isn't a lot right around the hotel but within a short walking distance, you can in the central part of Long Beach." — source Travelocity

"The location was spot on in a very rejuvinated area of downtown." — source Expedia

"Loved the location & continental breakfast." — source Priceline

"Very clean central location to freeway and nearby eating & shopping areas. Very good location if you are looking for a place nearby the Convention Cntr." — source Travelocity

Room:

"found it easily enough Lobby was nice, rooms simple with few of parking courtyard." — source Priceline

"Anyway, there is soap in the restroom that you can break in half and shove in the deadbolt hole in the door frame while you go for a drink and let the room cool down, but I don't think that is what they really want you to do." — source Travelocity

"We enjoyed our stay at the Best Western, rooms were comfortable, staff was friendly and helpful, we will be staying here again when in the area." — source Travelocity

"I would say that the only thing that would have made this hotel better is if they would include refridgerators and microwaves in their rooms." — source Travelocity

"The room was very comfortable and had high speed internet. The safety box in room was appreciated and added piece of mind." — source Travelocity