Key Largo Grande Resort and Beach Club

Overall:

"Overall, the whole place looks / feels shabby, even though it is uber expensive. The staff, except the maid service & bar staff, were obnoxious and unhelpful, and we will NEVER EVER stay there again." — source Travelocity

"The rooms are nice, with a great view (if you are on the water side), but overall, the facility condition is 'tired' and the stay is unnecessarily pricey." — source Travelocity

"Overall, we were extremely disappointed in the hotel based on the money we shelled out for our honeymoon." — source Expedia

"My family and I had a great stay, and are looking forward to the next time we can return." — source Expedia

"Overall the hotel is so-so, and would stay there again if there weren't other, better options in the area." — source Travelocity

Clean:

"Negative Points: Room not very clean Had to ask for wasclothes, wastebasket, coffee, etc Key card malfunctioned several times a day in spite of replacing the reader." — source Orbitz

"The hotel has been recentlly renovated and is very clean, the rooms are spacious, and the surroundings are very peacefull." — source Travelocity

"The hotel staff is very nice and the rooms were very clean and comfortable." — source Expedia

"I had excellent room service for breakfast and the room was always cleaned and stocked when I returned." — source Travelocity

"Asked for cleaning and when inspected after cleaning, hairs were still in the tub." — source Travelocity

Service:

"Everything is here to enjoy a great relaxing time, but with better service and dining options and maybe a beachside pool, this place would be more than great." — source Travelocity

"The drinks are a little high and room service." — source Expedia

"s customer service skill of handling all the complaints from numerous customers about the renovation going on." — source Travelocity

"Room service china that was outside a neighboring room the night before was still there the next morning." — source Travelocity

"Everything was amazing except the restaurant, which was overpriced with terrible service." — source Travelocity

Location:

"Staying at theKey Largo Beach Resort was a great idea, because it was centerally located within the keys, and allowed for a good base starting point for travel." — source Travelocity

"\n \nThe hotel has a nice beach area and a good location, but I felt cheated \n \n." — source Travelocity

Room:

"We stayed in a Grande Water View room and really enjoyed watching the sunset from our balcony a couple of nights. The room was comfortable and the pool was nice - it has a waterfall to drown out the traffic noise and a nice, secluded hot tub." — source Travelocity

"Rooms were very nice, great view on upper floors to the bay, very comfy bed, had refrigerator but shower water pressure was lacking." — source Travelocity

"Firstly the carpets are very old and dingy with stains on them in the room. Secondly because of all the bushes and forestry on the property it adds to the "wet basement" smell in the rooms and the ants." — source Expedia

"We had a room facing the water, and the view was truly fantastic. The room itself was fairly spacious, and there was a nice balcony." — source Expedia

"Dog had a great time in the room although dogs are not allowed on the beach." — source Travelocity