SUNSET LAGOON HOTEL ALL INCLUS

Overall:

"Rooms were Ok, beds could be better, the king size bed was two queen size beds put together, it felt like you were laying on the box spring, but overall it was ok." — source Travelocity

"I would recommend it to anyone." — source Expedia

"The staff is excellent, the hotel is extremely clean, and you can be as involved or as uninvolved in the activites as you choose to be." — source Travelocity

"Overall, this was an excellent resort and I would definately consider staying here or another Riu resort for my next vacation." — source Travelocity

"It is a great place though, I was bummed out about the dining facility is limited to 2 places, and they have the same food." — source Travelocity

Clean:

"However, atleast 2 days our room was not cleaned until 5pm." — source Hotels.com

"I really enjoyed the staff because they played pool games often, got the guest motivated to have fun and as a result I met some really neat people I now call my friends from all over the world." — source Travelocity

"The hotel was spotless." — source Expedia

"The cleaning ladies even designed elephants, swans and turkeys for us. PLEASE remember to tip for services as the staff is hardworking (ie cleaning, bartenders, waiters etc) The only downsides: the beds were small (only had full size-so request accordingly), partial ocean views were somewhat distant and PLEASE make sure you save the towel cards for checkout or you will be charged $20 for each card." — source Travelocity

"Yes, itÂ’s an old building, but extremely clean, you do not have the plasmas nor the up to date furniture nor the decor, but the service is so great, and the location is fantastic for an unbelievable price." — source Expedia

Service:

"Breakfast buffet was very good and service great Dinner buffet not up to expectation for price, dinner reservations for the nicer restaurant could only be reserved noon - 3 each day only, very inconvenient, upon arrival it took 2 hours to check in they had us scheduled for a room for one night and then wanted to change for 2-4 nights, we said no, then they gave us room being painted, 1 in smoking when we asked for adjoining rooms no smoking, finally after 2 hours we got 2 room close to each other not connecting as we were promised." — source Hotels.com

"unlike the last hotel where i stayed in cancun, there is no room service, no service at the beach or the pool, no electronic safe (there is a 19th century metal box with a funny mobile lock that they call it safe), no iron board, no wirless iternet, no voice mail in the room telephone." — source Travelocity

"Hotel met expectations, good service, good food but I didnÂ’t spend a lot of time in the hotel." — source Expedia

"The staff was so nice and the service was excellent." — source Hotels.com

"no room service, no service at the beach or the pool, no electronic safe (there is an outdated metal box with a funny mobile lock that they call it safe and you must keep up with your key), no iron or board." — source Travelocity

Location:

"Location great, service and Hotel is very good." — source Hotels.com

"there is no house keeping or telephone operator direct number so you have to call the front desk each time if you need something but they do not respond adequately and they are not efficient, i had to call 5 times to get a line, i called them more than 10 times to ask for my missed bag which was already at the reception area but nobody cared to check it for me." — source Travelocity

"The only thing that was a problem was the location of the hotel but the bus runs right next to the hotel if you need to go other places and it is inexpensive and there are plenty of taxis outside of the hotel grounds as well." — source Travelocity

"Although this hotel is a little out of the way from the strip action, the location provides a beach area and calm waters." — source Travelocity

"Only bad thing was the swim up bar area was always dirty with very thick film and trash, however would go back again." — source Travelocity

Value:

"But if you are a price shopper, remember that the Riu Caribe is less than 5 minutes on a bus from the Riu Cancun." — source Travelocity

"We WILL return again as long as it stays the EXCELLENT value it is now." — source Travelocity

"for the price you pay this all inclusive rersort cant be beat." — source Travelocity

"All the services were super for the price." — source Travelocity

"The hotel is nice for the price." — source Travelocity