Regency Court Hotel

Overall:

"Would highly recommend the hotel to those that can't afford the higher priced luxury hotels but want a clean, friendly and comfortable stay." — source Hotels.com

"The front desk service was great, the Concierge wasn't very helpful, but overall the staff were pleasant." — source Hotels.com

"Would recommend this hotel for anyone visiting London to see the sights." — source Hotels.com

Clean:

"When I called this to their attention they said it was scrubbed daily with cleaner and they would re-clean it." — source Venere

"The hotel offered friendly service and a clean, comfortable room." — source Travelocity

Service:

"I did not get a wakeup call despite having set it up using the automated service available through the phone, however, I won't rule out user-error." — source Hotels.com

"The hotel was 5 minutes walk from the underground station and was surrounded by restorants, stores and pubs, but the quality of the service was really poor." — source Venere

"After paying for WIFI service, we were disappointed to find out that we could not access WIFI from our room." — source Hotels.com

Location:

"There were other hotels in the same area which were much nicer and cheaper." — source Venere

"Good Location for tourists." — source Travelocity

"The common area had a bad odour." — source Venere

Value:

""They take cancel cost 55 UK pound." — source Venere

Room:

"Check in process was a nightmare and we ended up in a smoking room wich was disgusting. Had we not not taken this room they could not tell us when ours would be available after a 3hr wait in the lobby." — source Hotels.com

"Room was 5 pounds more than quoted. I arrived at 4pm and room was not ready." — source Venere

"Except for smallish rooms -- which we didn't mind -- this hotel was fine." — source Travelocity

"The room was very dirty, small,cold and simpel." — source Venere