New Otani Inn Tokyo

Overall:

"I've been staying at the NO for over 15 years and the hotel has been a consistently excellent hotel in terms of facilities, dining options, shopping options, cleanliness, quality and service." — source Hotels.com

"beautiful hotel, great location near trains and subways, beautiful gardens, large rooms, hotel had a lot of restaurants higher end, would definately stay again, excellent value for the money." — source Travelocity

"I would recommend this hotel to anyone who wants to visit Tokyo and enjoy their stay at a good hotel without emptying their wallet." — source Expedia

"Overall, this is a great hotel, especially for the price." — source Hotels.com

"I still recommend eating at them at least once." — source Travelocity

Clean:

"The rooms were always clean and comfortable with a newspaper waiting at my door in the morning." — source Travelocity

"Great hotel, clean, nice rooms." — source Travelocity

"Room is small, but very clean." — source Travelocity

Service:

"Every hotel in japan is expensive but I guess I was hoping that since this is a pretty pricey place, the services would be outstanding." — source Hotels.com

"I called guest services and asked where I could purchase another and they brought one up to my room immediately and instructed me to just leave it in the room when I checked out." — source Travelocity

"The price matches the facility and the service, but thanks to Expedia, we got a good deal." — source Expedia

"Excellent room and service. The hotel has a variety of restaurants to choose from with excellent food and very good service." — source Hotels.com

"The hotel is efficient, the food service and quality is very good." — source Hotels.com

Location:

"Best part was the size of the room, (much bigger than expected), location of Nagatacho and Akasaka-mitsuke stations nearby, priority tickets for hotel guests to the Airport Limo Bus, this place is a one-stop hospitality place for all tourists, you don't have to worry about forgetting any part of your holiday arrangements." — source Travelocity

"The room was a good size, the service was unmatched, and the location was great." — source Expedia

"The hotel is conveniently located by the subway, there is a Tully's Coffee in the shopping plaza adjacent to the hotel which makes up for the expensive restaurants inside the hotel." — source Travelocity

"The hotel was right in the center of Tokyo, easily accessible transportation and location near sight seeing places." — source Travelocity

"The rooms are very spacious by Japanese standards, and the location is ideally situated near two subway lines." — source Travelocity

Value:

"the pool was very attractive but cost extra to use." — source Travelocity

Room:

"The room we stayed in is a bit outdated, but still very nice and roomy with all of the expected amenit." — source Hotels.com

"We reserved a standard room in the Tower and when we checked in we found out the only non-smoking rooms available had twin beds. Beware- they do not reserve rooms by bed or smoking preference, just class." — source Travelocity

"I heard the Garden Tower rooms are a bit dated though. The bathroom was a bit dated in my room, but comfortable." — source Expedia

"We reserved a standard room in the Tower and when we checked in we found out the only non-smoking rooms available had twin beds. Beware- they do not reserve rooms by bed or smoking preference, just class." — source Travelocity

"Great rooms, service location - but dining prices are astronomical." — source Travelocity