Hotel New Otani Tokyo

Overall:

"Beautiful hotel and the people were wonderful." — source Orbitz

"beautiful hotel, great location near trains and subways, beautiful gardens, large rooms, hotel had a lot of restaurants higher end, would definately stay again, excellent value for the money." — source Travelocity

"I still recommend eating at them at least once." — source Travelocity

"I would definately stay there again." — source Travelocity

"I would definately stay there again." — source Travelocity

Clean:

"The rooms were always clean and comfortable with a newspaper waiting at my door in the morning." — source Travelocity

"Great hotel, clean, nice rooms." — source Travelocity

"Room is small, but very clean." — source Travelocity

Service:

"Travel and concierge services were excellent and staff was friendly and helpful." — source Orbitz

"I called guest services and asked where I could purchase another and they brought one up to my room immediately and instructed me to just leave it in the room when I checked out." — source Travelocity

"The property is lovely, the Japanese Garden is beautiful and the service in the hotel was first class all the way." — source Travelocity

"Great rooms, service location - but dining prices are astronomical." — source Travelocity

Location:

"Best part was it's in an upscale open area with views of the city and not downtown surrounded by other buildings." — source Orbitz

"Best part was the size of the room, (much bigger than expected), location of Nagatacho and Akasaka-mitsuke stations nearby, priority tickets for hotel guests to the Airport Limo Bus, this place is a one-stop hospitality place for all tourists, you don't have to worry about forgetting any part of your holiday arrangements." — source Travelocity

"The hotel is conveniently located by the subway, there is a Tully's Coffee in the shopping plaza adjacent to the hotel which makes up for the expensive restaurants inside the hotel." — source Travelocity

"The hotel was right in the center of Tokyo, easily accessible transportation and location near sight seeing places." — source Travelocity

"The rooms are very spacious by Japanese standards, and the location is ideally situated near two subway lines." — source Travelocity

Value:

"the pool was very attractive but cost extra to use." — source Travelocity

Room:

"We had to take a lower room because there was not any non-smoking rooms availabe on 52 so took a l." — source Orbitz