Swissotel

Overall:

"I will not hesitate to book again and think it was wonderful hotel for the price." — source Orbitz

"we loved this hotel, great place to eat right next store in the AM, great restaurants and bars right across the street and the best money exchange place right next store." — source Hotels.com

"We had A/C problems, but overall, this was the best place I've ever stayed while traveling in Europe." — source Travelocity

"I would stay again at this hotel only for the excellent location - close to shopping, tourist area, red light district, etc." — source Expedia

"if you prefer a quieter area, I would recommend hotels further from the center near the Rijks Museum, or outer canal area, etc." — source Hotels.com

Clean:

"Our rooms were very clean, though mine (a double) was very small." — source Hotels.com

"Hotel is in the City Centre close to tourist area; the hotel is lacking service; maids never cleaned room and staff not real friendly; also hotel we tried several times to get wake up call and 24-hour room service and no one answered the phones; very noisy hotel at night; air didn't work." — source Travelocity

"Its easily accessible by foot & train, clean w air conditioning & very quite." — source Expedia

"Our 2 adjoining rooms on the 2nd floor were spacious by Euro standards with clean modern design, espresso maker and mini." — source Travelocity

"Rooms are redone with a modern edge and cute and clean as a whistle." — source Travelocity

Service:

"Good quality hotel with polite helpful staff will certainly use this hotel again." — source Skoosh

"Excellent Location, close to major attractions Tram in front of hote friendly staff." — source Orbitz

"The Swissotel Amsterdam provides friendly, competent service, occassionally going out of their way to follow-up on requests such as restaurant suggestions, etc." — source Travelocity

"Good service, courteous staff." — source Orbitz

"The service was great; we arrived early and were given a room immediately." — source Travelocity

Location:

"If you're going to be in Amsterdam for only a few days like we were, the location is fantastic." — source Hotels.com

"It is a beautiful location, with a kind and gracious staff, I loved it." — source Travelocity

"It was located within walking distance to the train station (even with luggage) and provided luggage storage since we arrived at 8am until our room was ready." — source Expedia

"well located right at dam square. quiet even though the neighborhood is lively." — source Hotels.com

"very safe and the best location." — source Travelocity

Value:

"Great price, even the breakfast was good for it being a continental breakfast." — source Expedia

Room:

"It pays to ask for details about the room you will get. Also, as I suppose is common in Europe, I asked for and was supposed to get a 'king bed' room, but both the rooms I had were simply two twin beds pushed together - obviously this is not the same as a single king bed because you can fall through the division between the beds." — source Hotels.com

"I arrived early and my room was not ready-I was given complimentary cocktails in the lobby and room ready in 5 minutes." — source Travelocity

"My husband and I loved the room with windows; very limited # of rooms with full view of the Dam Sq; hotel may not have been fully booked." — source Expedia

"Room decor is modern, but our room had several semi-repaired items (hole in doors, cabinets, etc." — source Travelocity