Hotel Saratoga ****

Overall:

"Price quoted in the web stated "TOTAL COST" for the stay and it was a surprise to see VAT added later on at the hotel The jazz club and the swimming pool at the top are great and the hotel is in a great location." — source Venere

"Great hotel very centrally located within easy walking distance of shops and sights." — source Venere

"great hotel in central Palma easy reach to shops bars and restaraunts." — source Venere

"An excellent hotel close to both shopping and dining." — source Venere

"Very good, would stay again if visiting Palma." — source Venere

Clean:

"The hotel was ideal for our requirements - city centre, clean, good service etc etc." — source Venere

"The hotel has an excellent breakfast, clean rooms and wireless internet." — source Venere

Service:

"some excellent aspects, roof top pool, location, breakfast good view but also some areas below expectation fixtures and fittings in room, a third of gym equipment not working and either very good or very poor service from reception." — source Venere

"The front desk staff was very friendly, but the staff in the breakfast room was not at all. It was totally self-service, but if you asked for something that was missing at the buffet they had a bad attitude." — source Venere

"Unfortunately both guest lifts were out of order when we arrived but the staff were very helpful with our luggage and we used the service lift." — source Venere

Location:

"A lovely hotel, situated in the right location for everything. I have to say, I could not find no fault with the hotel or location." — source Venere

"The hotel is centrally located and very close to shops and short walking distance to the cathedral." — source Venere

"The hotel is perfectly located nearby old town, shopping and dining." — source Venere

"The number one thing about this hotel is the location." — source Venere

"The hotel is perfectly located." — source Venere

Room:

"We were also so happy that we were able to call the hotel on Thursday during our sailing trip and book a room for the next day, since we had not originally planned to do that." — source Venere