Gala Beach Resort Playacar

Overall:

"On the plus side, the location was great, food was great, pools & beach excellent, and hotel staff (bartenders, waiters, and entertainers) were very friendly." — source Hotels.com

"I would recommend bringing your own pillow and some ear plugs as mornings can be kinda loud as the hallways/courtyard are very echoey and you can hear all the noise in your room." — source Travelocity

"i totally recommended it to people who love being around a quiet and nature enviroment." — source Expedia

"Cannot recommend enough to anyone that wants to spend an enjoyable and relaxing time as a couple or with family." — source Travelocity

"I really recommend this hotel if your’e looking for a nice quiet vacation to enjoy with your family or your love one." — source Expedia

Clean:

"The staff is really great they are always runnin to make sure things are going smoothly, the bar tenders are so much fun, things were very clean as well." — source Travelocity

"The rooms were spotless and the grounds were beautiful." — source Travelocity

"The staff is very friendly and the place is kept clean and in excellent conditions." — source Expedia

"the hotel was very clean." — source Expedia

"The rooms smell a little when you first get there so bring an air freshener( they stink because of the humidity, the rooms are very clean and well kept)." — source Travelocity

Service:

"My husband and I just returned from this resort which provides an excellent service, an incredible botanical garden like property, excellent and plentiful food, and good variety." — source Travelocity

"customer service from the staff is excellent and the property is right on the beach and close to downtown." — source Travelocity

"Everyone was friendly, the service was excellent and the food was great." — source Travelocity

"The hotel was absolutely beautiful and the service was amazing." — source Travelocity

"Wonderful service from staff and the hotel was very clean." — source Travelocity

Location:

"It's within walking distance to everything, including the other Riu hotels." — source Travelocity

"The location is also a big plus." — source Travelocity

Value:

"close to town $ us dollars including tip each way, easy shuttles to akumel also." — source Travelocity

"I can't wait to go back when the price is right." — source Travelocity

"Can't beat it for the price best vacation ever." — source Travelocity

Room:

"The rooms were small, the beds were hard as a rock, the shower did not drain properly, the alcohol provided in the room was low grade, the beds were 2 doubles pushed together." — source Travelocity

"Very nice resort, staff very helpful although we never recieved our phone messages and had to call 4 times to get more water to our room." — source Travelocity

"If your plan is to relax in a beautiful place with low budget, this is the place, but if you want to have a gurmet food every day, and a room big as your house, then plan a vacation in a 5 stars hotel in Vegas with a freazzing huge room wich is so boring for me." — source Expedia

"Upon arrival we had a huge issue with the room. The first room we were given there was a puddle on the floor from the leaking air conditioner." — source Expedia

"This hotel provides incredible grounds, excellent plentiful food, very clean rooms, beach was small but gorgeous." — source Travelocity