Best Western Carlton Plaza Hotel

Overall:

"This was a great place to stay. Victoria is a charming city - would recommend visiting and staying at this hote." — source Hotels.com

"We'd love to stay there again." — source Priceline

"Would recommend a room facing Johnson St." — source Travelocity

"Overall, I would stay here again as the service made it worth it -- five star service at budget prices." — source Expedia

"But to be clear: the room itself was great, the hotel facility was great, and the price for what I got was really great." — source Hotels.com

Clean:

"If you're looking for a reasonably priced central location at a nice, friendly, clean hotel, look no further." — source Travelocity

"The room was a decent size and clean, and the bed was comfortable." — source Expedia

"I had a suite with a kitchen and it was clean, well stocked, very comfortable and welcoming." — source Travelocity

"Room was clean and the size was fine, but the bathroom sink/counter was pretty small." — source Travelocity

"The location is really neat - there is plenty to do within walking distance." — source Travelocity

Service:

"We really enjoyed the customer service provided by the staff." — source Orbitz

"Great hotel staff, great service, appreciated all of it." — source Hotels.com

"Good location, but noisy - difficult to park for the valet parking service - bed was comfy." — source Priceline

"A restaurant is on site and provides breakfast, lunch and dinner service." — source Travelocity

"Good price, location, and service." — source Orbitz

Location:

"Disappointed not to have a pool at the location but they provide free pass to the YMCA nearby (4 blocks)." — source Hotels.com

"Walking distance of downtown." — source Priceline

"Rates were good, location was good (lots of stuff within walking distance), hotel staff was great. They let me take over their lobby for a good 6 hours while I was training a new rep in the area and when my daughter threw up on her bed at 10PM one night they quickly came up and took away all the old sheets and made the bed for us." — source Travelocity

"Lots of very good restaurants within walking distance." — source Expedia

"This hotel was in a great location with easy access to everything there is to see and do in Victoria." — source Hotels.com

Value:

"As we were in and out a great deal, the staff on our arrival would ask how our day went, and if we had found our way around alright." — source Orbitz

"We booked 2 rooms for the same price but we were given one fairly big room and one smaller one." — source Expedia

"location, price, staff, room, all fit our needs perfectly." — source Expedia

Room:

"The rooms were very small, the beds were older and mattresses not comfortable, I had to go buy a pillow in town as they only had one size." — source Travelocity

"The room was big enough to sleep 6 comfortably." — source Expedia