Barcelo Capella Beach Resort Hotel

Overall:

"I went with my family ( a teenager daughter) we all enjoy the scenery and all day activities the hotel offers, dances classes, language course in Spanish, the security staff are excellent - will visit the place again and will recommend them for a best place for vacation and relaxation." — source Travelocity

"Our check in took less than 5 minutes, the food was ok, I recommend making reservations at the ala carte restaurants on the weekends as the locals come in and you have to wait for a table at the buffet." — source Travelocity

"anyway, needless to say, we will not be booking again to go to this hotel and we will NOT recommend it to anyone." — source Travelocity

"The bed was a bit too soft for my taste, but overall it was a good experience, and I would definitely return,." — source Travelocity

"I will recommend any one this hotel especially couples or family they have activities for kids as well." — source Travelocity

Clean:

"Definitely I will recomended other people to go there, the staffs was excellent, the food the room very nice and clean." — source Travelocity

"All of the pools are clean and well kept and the beach is lovely. The dinning area is clean and comfortable." — source Travelocity

"We asked to be changed and were told that they did not have enough staff to clean more rooms." — source Travelocity

"The rooms are nice neat big and clean." — source Travelocity

"The cleaning staff did pretty well." — source Travelocity

Service:

"Front desk service was terrible i would never stay in this hotel again (there shows are not family shows they should be rated) i spend more time trying to situate my self in this hotel insteed of have fun." — source Travelocity

"please somebody needs to send qualify people to capella and give them some training about what customer service is cause they dont know and being mad on vacation is not fun at all." — source Travelocity

"Service @ reception was a little slow but employees were very friendly and helped us move to a different room when I said I was not satisfied with the original I was assigned." — source Travelocity

"Hotel guest services had a really hard time communicating, and moving rooms took quite some time, however, once we were moved it was great." — source Travelocity

"Taxi fair from the airport was $$, but if you book from travelocity you get discounts and better taxi services." — source Travelocity

Location:

"I liked the location and the food was pretty good." — source Priceline

"Lets just say i wont stay at this resort or at any other resort located at Juan Dolio." — source Travelocity

"very good activities in the pool area." — source Travelocity

Value:

"the hotel is nice about what i expected for the price." — source Travelocity

Room:

"It took the front desk 2hours 1/2 to find my reservation they send me to six diffrent rooms were pepole were sleeping. My flight got delayed and got to the hotel and did not recived my room it 4:30 in the morning." — source Travelocity

"The hotel rooms were not the greatest, but who goes to a resort to stay in your room all day anyway." — source Travelocity

"After another 15 - 20 minutes the clerk returned and said that there would not be a room for me that night." — source Travelocity

"pool table, foosball tables and workout room. Also has pc/internet room." — source Travelocity

"Rooms were great, in the 4000 section and bottom floor with a view of beach." — source Travelocity