Spatz

Overall:

"Even though there was no elevator and the computer available was only 1, it did not reduce our overall happiness staying in this hotel, and this is the best hotel we had during our Euro trip this year." — source Venere

"The food was excellent the room was large and very clean i would recommend this hotel to everyone." — source Venere

"Thoroughly recommended; we wouldn't even bother to look for an alternative hotel in this location." — source Venere

"Spatz hotel was just fine, I would recommend it to everyone." — source Venere

"Excellent hotel to stay at in terms of value for money." — source Venere

Clean:

"On the positive side, the rooms are quite spacious, the common area clean and the restaurant in the same building is quite good." — source Venere

"The room whilst clean, was outdated and was in need of some fresh paint, decor and new bed linen." — source Venere

"The room was marginally clean and the general appearance of the hotel is dingy." — source Venere

"Room was clean a fair sized." — source Venere

Service:

"Lovely hotel with very friendly staff." — source Venere

Location:

"Several comments: (1) The distance to downtown Luzern from the hotel is a bit far for walking. Having to shell out 2 SF for each of us for the bus to the downtown area (4 SF roundtrip) got a bit old." — source Venere

"The only slight negative is the location on a busy road junction which generates considerable traffic noise." — source Venere

"The fact that the hotel had changed its name was not helpful in locating it." — source Venere

"Conveniently located near a bus stop and well connected with city." — source Venere

"Good location not too far from the main station - 10min ride by bus." — source Venere

"We booked for a double room and were arranged a triple one, and still charged for the price quoted on the website for double room." — source Venere

"good value for the money." — source Venere

"And the price of hotels in Lucern are very expensive, this one was the best price we could get for a 3 star hotel." — source Venere

"Very good property for the city and general level of price." — source Venere

Room:

"In spite of us telling the hotel at the time of booking that I was disabled and had a problem with stairs, we were given a room on the 2nd floor in a hotel with no lift." — source Venere

"Plumbing system from the next door room would wake us up and the centre light would not come on." — source Venere

"We were in Lucern twice on our trip and stayed here, in tripple rooms, both times." — source Venere

"we did hav a room at the top, wich was very noisy." — source Venere

"Room was awful and bedding looked unwashed." — source Venere