Hotel Royalty Puebla

Overall:

"Great hotel, but their website is crap." — source Venere

"we will deffinately stay there again." — source Venere

"The overall standard was very good." — source Venere

"Overall experience was TERRIBLE." — source Venere

"Great place to visit: Cholula." — source Venere

Clean:

"While the hotel is not legally resonsible, and I do not think a member of staff was responsible, I do feel the staff were perhaps negligent in not making sure the room was locked while it was being cleaned." — source Venere

"Very spacious room, big and modern tv, room and bathroom were always clean, also the common areas." — source Venere

"Clean and recently painted, but the furniture and linens sure need to be changed." — source Venere

"The clean and spacious room overlooked the pavement restaurant and plaza." — source Venere

"It was clean, with 3 beds and bottled drinking water provided." — source Venere

Service:

"The service provided was poor since we had to wait long for being attended to, although there were almost no guests in the morning and about 7 people in the kitchen and restaurant-room talking or playing with their hair on top of the breakfast-buffet and 3 people behind the front." — source Venere

"The restaurant food and service was excellent." — source Venere

Location:

"The hotel was very nice and in a beautiful location and aside from minor technical difficulties regarding room keys we could not have been more pleased with our room." — source Venere

"The location was wonderful, across the street from the zocalo and within easy walking distance to the Talavera Pottery factory." — source Venere

"the location on the zocalo was lively, but the music stopped after 11 on the nights I was there, and sleeping was not a problem." — source Venere

"This facility is a bit dated, but its location could not be any better." — source Venere

"The location is ideal and the included breakfast extensive and tasty." — source Venere

"It was still the price they had quoted for a single person." — source Venere

"Overall , a great value." — source Venere

Room:

"Noise from some neighbors, and poor ventilation in my room (it was hot, no A/C and window opened on an air shaft inside hotel)was bothersome." — source Venere

"My room was on the first floor with its own balcony overlooking Zócalo - the main square in the historic centre of Puebla." — source Venere

"The square can be noisy at night, so if you're a light sleeper, ask for a room in the back (away from the square." — source Venere

"We were very pleased with our large and comfortable room, which definitely surpassed our expections." — source Venere

"I would like the room to have a better light to read or to put my make up." — source Venere