Grosvenor Kensington

Overall:

"I was mistaken however because it was an overall nice hotel." — source Hotels.com

"I shall surely return and i recommend it." — source Venere

"Then again, there were several points which made it an great place to stay - the location was superb for access to the tube station and the museums (right between the two), the breakfast was delicious (billed as Continental but actually Full English as well) and the twin bunks in a separate adjoining room made." — source Expedia

"I strongly recommend it to everybody." — source Venere

"If they rennovated I would stay again but not under any other circumstances, including having to stay up all night in a bus station." — source Expedia

Clean:

"room was shabby (bedspreads worn, threadbare - one chair also badly worn - bad cracking of paint at window - woodwork badly chipped at bases - unable to control shower temperature probably the oldest room in the hotel room was clean, beds comfortable breadfast included was great." — source Hotels.com

"One morning after our shower, dirty water and I think bits of plaster came through the roof in the corner into the bath, which to us would indicate some problem in the roof, we informed staff however, it appeared at the time that the only thing they did was wipe it up and clean the bath, which doesn't address the issue/ Second time for 1 night on 11th, was put in rooms for 4 people, bathroom door didn't shut, no hot water and again paint peeling off the walls in the bathroom." — source Venere

"The beds are similar to plywood with pads on top, but have clean linens. You have to be a very small person to fit into the showers, but they're clean and have great water pressure." — source Hotels.com

Service:

"Hotel service not very satisfactory." — source Venere

Location:

"Nobody knew anything about the surrounding area and they tried to charge us several times for an extra breakfast when we had already paid for our extra person." — source Hotels.com

"Great location to S. Kensington Tube Station and walking distance to many attractions." — source Hotels.com

"Breakfast was good, and location is good." — source Expedia

"The location is excellent." — source Expedia

"The location is great, right off the tube." — source Hotels.com

Value:

"Cons: Bed spread had gum on it, carpet seam was ripped, shower valve would not work and staff was slow to respond, price was expensive vs." — source Hotels.com

"A very good price-quality balance." — source Venere

Room:

"The room was to small, same as the bathroom,unable to entry to take the shower and the room was too hot." — source Venere

"The hotel is fine but the room is very small - perhaps this is just London for you." — source Venere

"The room was the smallest I had stayed in for the past three years of travel." — source Expedia

"Room was very spacious with all modern conveniences." — source Expedia

"The room was without heating and therefor not a very pleasant place to stay." — source Venere