Grand Palladium Jamaica Resort & Spa

Overall:

"Overall, I loved the resort and never felt that it was over populated, but that may have had something to do with the time of year." — source Orbitz

"I do think the food need a lot of inprovement, overall the service was great." — source Hotels.com

"Two was that this does not seem to be a great place for a person that is handicapped, because that the rooms are on 3 floors and does not have elevators, but I guess you request to stay on could stay on the first floor." — source Travelocity

"other than that, restaurants were great, hotel was beautiful, pool tiles were being fixed, some staff were nice while others were busy chatting." — source Expedia

"However, all that I can say now is that it was a Great Experience." — source Orbitz

Clean:

"It was all extremely clean and comfortable." — source Hotels.com

"This is a brand new resort which opened up earlier this year and only a 35 minute drive from Montego Bay." — source Travelocity

"It was clean and the staff was very helpful." — source Expedia

"They gave us a drink at the front desk, took our bags to a lock room, had a shower room for us to freshen up and change, and told us to go eat and drink for an hour until they could get our room cleaned." — source Travelocity

"They placed us in another room: The screen was completely torn, no netting over our bed, again- no clean washcloths, no robes, and at midnight when we went to bed- we discovered it was broken." — source Travelocity

Service:

"Would go back if the service is improved." — source Orbitz

"At the time we went there was no room service available." — source Hotels.com

"Be sure to take plenty of tip money when you go to eat because that is the only way you'll get good service." — source Travelocity

"It may be for the fact that it is ''brand new'' but with out that factor the service is off the hook." — source Travelocity

"Upon leaving, even our TAXI service (which we had to pay over 100 dollars for." — source Travelocity

Location:

"The Grand Palladium is located between Negril and Montego Bay so kind of out of the way. On the otherhand, it is located right near Negril and Montego Bay." — source Hotels.com

"Not the best location, but great deal all around." — source Hotels.com

"The bathroom shower did not drain right and water went out of the shower area when you used the shower." — source Travelocity

"not a lot to do in the area but we were able to party in negril." — source Travelocity

"The location was beautiful but that is where it ended." — source Travelocity

Value:

"If you are looking for a good time at a great price this is the place to go." — source Travelocity

"but that is not a deal breaker for us." — source Travelocity

Room:

"The food is mostly good, the rooms are spacious and comfortable and if you are an environmentalist this place is for you." — source Hotels.com

"My wife and I stayed at the Grand Palladium for 2 weeks in March, the rooms were very warm, not real AC, very uncomfortable. After repeated complaints and 9 days later someone was finally able to get the room a little cooler, but not much better." — source Travelocity

"The hotel was wonderfull, exactly like the pictures, the basic room has a jacuzzi and seating space. Tip: if you want your room cleaned early, let them know about it, because they can clean your room anytime between 8 and 4 30." — source Travelocity