HF Fenix Lisboa

Overall:

"we will not stay there again just for this: staff unpleasant and not professional." — source Venere

"Great Hotel in a great location, right across the Marques de Pombal metro station." — source Expedia

"For the price it was OK but the overall impression was one of disappointment." — source Venere

"Very good hotel with a very good restaurant as part of the establishment." — source Venere

"Can recommend this hotel without one single negative remark." — source Venere

Clean:

"The rooms were cleaned daily and in terms of noise - I had no complaint: when closed, the windows blocked all of the city noise." — source Venere

"Big breakfast each morning, nice clean rooms - ours had a beautiful lookout over the park." — source Venere

"My first night was excellent the room was great, spacious and clean." — source Venere

"The room was quiet,clean,and the breakfast very good." — source Venere

"Nice and clean hotel, just outside city centre." — source Venere

Service:

"It is nice hotel for the money but the room and reception services could be improved." — source Hotels.com

"With the excellent metro service on the door step we found this hotel met all our requirments." — source Venere

"The service in general were good and the personal was kind or very kind." — source Venere

"well situated, cleaned and good service hotel." — source Venere

"Service and welcome was horrible." — source Venere

Location:

"Excellent location, 15 min walking distance from the heart of the city, 5 min by metro (the station is in front of the hotel)." — source Venere

"The location is ideal if one wants to travel around by public transport and the outside garden area a bonus." — source Venere

"Great location, metro outside the door, however, 15mins walking gets you into the city centre." — source Venere

"The location is very good for a business and/or touristist stay." — source Venere

"Location is great and the metro is right in front of the hotel." — source Venere

"The only complaint we have is that when we added an extra night to our stay, the price was very high compared to our other nights. We were told the reason the price was higher was that it was not booked on the internet." — source Venere

"The restaurant is excellent, with a very good buffet breakfast included in the price and an excellent range of French and Portuguese cuisine available at dinner time." — source Venere

"Excellent location, beautiful room, very good price." — source Venere

"Very good price for a very good stay in this hotel." — source Venere

Room:

"The quitness of the room "only" gets 8 because some of the 6 days I spent there was disturbed a bit by an air-filled pig standing right outside the hotel." — source Venere