Escale Oceania Biarritz

Overall:

"We would be very happy to use the hotel again or recommend it as a good value for money hotel." — source Venere

"Excellent hotel, very central location and really friendly staff - always very helpful." — source Venere

"Hotel staff excellent, spoke good English and recommended places to go." — source Venere

Clean:

"The refrigerator was so dirty I was afraid to keep my bottled water in it, and the bedspread was not clean looking." — source Venere

"Hotel was recently refurbished so we got brand new rooms and the rate at Venere." — source Venere

"The room was very clean but also very small, having hardly anyplace to put our two suitcases." — source Venere

"Lovely clean hotel, extreemly good location, minutes from sea front." — source Venere

Service:

"This was a surprisingly delightful Hotel where the staff and services are a credit to the hospitality industry." — source Venere

"Extremely professional and helpful staff." — source Venere

"Good self service breakfast and staff happy to give advice on where to go and what to do." — source Venere

"Both times I have been very happy with the quality of the service." — source Venere

"a very nice welcoming and service the rooms are rather noisy." — source Venere

Location:

"Otherwise the hotel was fine though one should get clearer insights on where it is located. The location is not complicated, but requires special know- ledge if arriving by bus from the train station." — source Venere

"Toilet is completely seperate from shower/wash basin area - not entirely convenient, but not major." — source Venere

"From the moment we arrived the girl at the desk was so helpful and friendly, from answering our questions about recommending a restaurant for dinner to the location of an internet cafe." — source Venere

"The recommendation was quick and easy and the hotel was a very good value." — source Venere

Room:

"room like a box, filthy bedcovers,not enough light specially by entrance and therefore cupboard space." — source Venere

"Rooms are completely refurbished in a modern style." — source Venere

"Nice staff,quiet room with gorgeous bathroom." — source Venere