Clift, A Morgans Original

Overall:

"Excellent hotel, always meets expectations." — source Skoosh

"Our room was very nice, but I would never stay there again after paying that just to park." — source Hotels.com

"I would go there again just for the food as well, if I couldnÂ’t book the hotel next time." — source Expedia

"Otherwise we would recommend it to our friends." — source Expedia

Clean:

"The rooms were very small but clean." — source Orbitz

"At the Expedia rate it was a great value, good size room, clean, well located next to Union Square." — source Expedia

Service:

"Fantastic staff truly dedicated to outstanding customer service." — source Orbitz

"Everything was outstanding - extremely classy, great service, beautiful decor, COMFORTABLE beds, and awesome location - my only complaint is that there was a dirty towel that was left hung on the back of our bathroom door and the bathroom was really small." — source Hotels.com

"Service seemed to be an after thought." — source Expedia

Location:

"daytime is nice but lobby/bar was SO noisy at night we were forced to leave area." — source Orbitz

"The hotel was located a few blocks from Union Square." — source Hotels.com

"Only a gym area The bathrooms seem to have gotten less attention, very chain like design." — source Venere

"The location is wonderful." — source Expedia

Value:

"Super deal for what the rates usually is." — source Venere

Room:

"We never got a seat at the Redwood Room Bar even though we walked in a half dozen times." — source Skoosh

"Our wake-up call rang 3 times before they hung up and then a security guard came to the room to "make sure we were ok." — source Hotels.com

"Amenities in room were incomplete - I lacked a shower cp and soap and had to ask for it." — source Expedia

"Room decor could have been a little nicer to match the common areas." — source Expedia