Holiday Inn SANTA MONICA BEACH-AT THE PIER

Overall:

"Would recommend to anyone wanting to experience Santa Monica Beach/ Pier." — source Travelocity

"Overall we were satisfied with our stay at this hotel." — source Expedia

"I highly recommend this hotel and am already planning my next stay here." — source Travelocity

Clean:

"I'm not sure if housekeeping fully cleaned the rooms and my room had some maintenance issues." — source Orbitz

"The maids obviously don't clean the bed spread or decorative pillows, and therefore, left a pungent smell of body odor or fluid." — source Hotels.com

"The rooms are clean, the beds are comfortable; the staff is always courteous and helpful." — source Travelocity

"The staff at the hotel were very friendly and even let us check in early (our flight got us there well before check-in time), they were able to clean the sand out of our shower each day (not an easy feat IÂ’m sure." — source Expedia

"Great location but mediocre hotel, however it was clean and the folks were courteous and friendly." — source Hotels.com

Service:

"Nice Hotel, Great location, friendly staff, great room service." — source Hotels.com

"Great customer service, very polite." — source Hotels.com

Location:

"The location is convenient to the Third Street Promenade and Santa Monica Pier. We used to live in Santa Monica and this was the most conveniently located hotel around; we even could see the ocean from our "City View" room." — source Orbitz

"Hotel is located one block from the SM Pier access on Colorado Street. Room was comfortable for a reasonable price, and there's a McDonald's conveniently located right across the street." — source Hotels.com

"The staff at this hotel was exceptional - and the location was great - the downside was that the concierge had a wonderful attitude and desire to be helpful - but not terribly knowledgeable when it came to tour spots- Noise level in hotel from outside traffic - was terrible - pool has a freeway next to it so not a pleasant experience." — source Travelocity

"Parking and room rates expensive, but in line with the other hotels in the area." — source Expedia

"The hotel location was partly great--right down from the Santa Monica Pier." — source Orbitz

Value:

"To get any better hotel or location you will pay hundreds more and may not get but dollar more value." — source Travelocity

"My biggest complaint was the price, it felt I was paying 5star rates for 3star stay." — source Travelocity

"Brought the wife down on a great deal from Alaska Airlines." — source Travelocity

Room:

"We arrived 4:00 and were told only one of our rooms was ready and she had no idea when the other would become available. Our event started at 5:00 and getting four people ready with only one room and bathroom was unacceptable." — source Travelocity

"The hotel would not change my room when I asked 5 minutes after checking in. With fees, taxes and parking, the room was almost $300." — source Travelocity

"The room was decorated very nice with great bed linens. There was a partial view of the pier and water from the room." — source Expedia

"One of few hotels with free parking, rooms are clean, beds are very comfortable & hotel staff are all heplful." — source Expedia

"The hotel rooms are beautifully decorated, but our bed could have used a soft mattress cover to soften the feel." — source Travelocity