Benchmark Hotel Downtown Memphis

Overall:

"Maybe once a good hotel but the owners haven't spent any money-bar closed,no business center,no a/c in common areas -halls-elevators -lobby,needs cleaning-paint,denny's restaurant was filthy,slow and poor quality food." — source Travelocity

"The room looks like it hasn't been updated in awhile and could definitely use a facelift, but is all in all clean and a great place to stay." — source Travelocity

"Overall, it was better than i expected & will return again in May for the 'Memphis in May' BBQ & Blues fest,." — source Travelocity

"The overall cleanliness and maintenance of the hotel was extremely poor." — source Travelocity

"s a total overall of both the physical facility and the management, don." — source Travelocity

Clean:

"The hotel feels dirty, and it didn't help that they just put towels in my room but didn't even make up the bed or clean up." — source Travelocity

"Our room was massive for 2 people, was clean and everything was working properly." — source Travelocity

"There was alot of mold in the bathroom and it wasn't clean when we got there." — source Travelocity

"The room was clean and had all the amenities that were advertised." — source Travelocity

"This hotel is really old, but it is clean." — source Travelocity

Service:

"Also, the service staff is very nice and very helpful." — source Orbitz

"Needs some more renovation, spacious rooms, helpful staff, the only negative was what is always the case with downtown hotels and that is parking." — source Travelocity

"The rooms were awful, maid service was ""what maid service. "" With the exception of one of the counter and one valet parking person service was rude." — source Travelocity

"The only complaint may be that the housekeeping staff seemed to have forgotten to come in on day 2 and service the room." — source Travelocity

"Maid service was poor." — source Travelocity

Location:

"The location is awesome for the price." — source Orbitz

"I would stay here again in a heartbeat because everything in downtown was within walking distance." — source Travelocity

"This hotel had a great location, right across from Peabody and at the ally of Rendevous (awesome ribs)." — source Travelocity

"Not a bad place, very good location, but you can do better for nearly the same price." — source Travelocity

"The hotel was in a great location (right across from the Peabody)." — source Travelocity

Value:

"If you are looking for a hotel with everything, keep looking, but if you are going to be out each day, and evening, and just come back when it is time to rest, this is a good place for the price." — source Travelocity

"we paid $* dollars for the room but was then told that we would have to pay $15 dollars for the parking,we then got our keys to the room." — source Travelocity

"For the price it was a little to pricey to the hotel." — source Travelocity

"Good Price,Good location,close to everything." — source Travelocity

Room:

"The first night we stayed, the room was dirty, (the floor was so dirty, when I walked on it with my barefeet, my feet were gray from dirt, there was trash under the sofa, and the bed was wet." — source Travelocity