Hotel Serena

Overall:

"this was more of a hotel than a hostel, but for the price it was great to stay in a nice hotel with a lovely private bathroom, it was really clean and the staff were very nice, and just beside via buenos aires (i think that's what it was called) which is a main shopping street and 2 mins away from the metro." — source Hostelworld

"Overall a good place to stay but they were having a major renovation when we stayed and there was constant drilling,which we werent warned about." — source Hostelworld

"This hotel suited our needs to the T, it was a great place to stay and the staff were really nice." — source Hostelworld

"This is an excellent hotel (not hostel) to stay in if you are going to Milan." — source Hostelworld

"I highly recommend the restaurant across the street." — source Hostelworld

Clean:

"It\'s a hotel, not a hostel, cheap, clean, convenient - Book it for the price and location near the station, not for a fun night meeting people." — source Hostelworld

"The room was very clean and big enough for us to place the luggages. The toilet was also very clean and equipped with hairdryer." — source Hostelworld

"I enjoyed the stay very much as it was very clean, nice rooms, friendly atmosphere, ideally located close to the Metro and supermarkets." — source Hostelworld

"Great location, clean and friendly staff, nothing exciting but perfect if your looking to spend most of your time out and about." — source Hostelworld

"really close to everything important in Milan, very clean, pleasant staff, breakfast a bit expensive but the coffee great." — source Hostelworld

Service:

"Very helpful and friendly staff who not only pointed us to the attractions but also kindly reminded us to pay attention to the pick-pockets on the street." — source Hostelworld

"Haven't had breakfast (which is included in service), so can't say anything about it." — source Hostelworld

"Friendly staff and a nice hotel but I really wanted to stay in a Hostel, so not quite the same thing." — source Hostelworld

"Friendly staff, and a nice room." — source Hostelworld

"very clean with friendly staff." — source Hostelworld

Location:

"It is a good location although they have no maps and don't really provide any information even when you ask so can be hard to figure out about tours, restraunts etc." — source Hostelworld

"excellent location next to Corso Buenos Aires. close to metro stop and within walking distance to Duomo." — source Hostelworld

"location is near red metro line (very frequent),restaurants within walking distance, 24 hrs reception." — source Hostelworld

"The hotel stays very close to the metro station, and the neighborhood gives all facilities." — source Hostelworld

"Good location, close to Milano Centrale, easy to walk - plenty of restaurants around." — source Hostelworld

Value:

"Interenet is on avilable in your room if you hire the cable for E5 for 30 mins, I think this is a bit steep considering the price paid for the hotel/hostel - compared to other cheaper hostels but otherwise the place was good." — source Hostelworld

"You also have to leave your key every time you leave the hotel - not a huge deal for me, but probably not everyone's preference." — source Hostelworld

"As a base for a short weekend in Milan this hotel is good value for money." — source Hostelworld

"No fridge in rooms - expected a bit more for the price paid." — source Hostelworld

"Although basic, the hotel met our needs and at a good price." — source Hostelworld