Radisson Hotel Hacienda Cancun

Overall:

"The AC stopped working twice, power was lost to the entire hotel every night I stayed for an hour each time with no apology from the staff, the rooms had a mosquito infestation,the staff was not able to communicate in english, the pool was dirty, the restaurant was horrible, you can hear everything in the halls including the band that played every night in the lobby and I WOULDN'T RECOMMEND THIS HOTEL TO MY WORST ENEMY." — source Skoosh

"Not a 5 star hotel but would stay there again." — source Skoosh

"I would recommend the Radisson Hacienda." — source Skoosh

"I'd highly recommend this hotel if you want to be in old Cancun." — source Orbitz

"I shared a very reasonably-priced dinner ($30 for two, with tip)at a nice restaurant called "La Parrilla", which was recommended by several of the hotel staff." — source Hotels.com

Clean:

"The hotel is very clean and the rooms beyond standard." — source Skoosh

"The grounds, building, and room were clean and well cared for." — source Orbitz

"Room staff were very good, everything very clean." — source Hotels.com

"The pool and lounging area is peaceful, spotless, and a real treat." — source Priceline

"Excellent, clean, friendly and quick check-in." — source Priceline

Service:

"good location (near Cancun central bus station), service not bad, my only major complaint is it can be noisy in hallways (people slam their doors, which need to be pulled tight to lock but you can do this without slamming),[." — source Orbitz

"Excellent value for location and quality of service." — source Skoosh

"They have WiFi and a very helpful staff." — source Priceline

"Our stay at the Raddisson was disapointing to say the least, the AC was marginal and it was too hot to sleep well, The hotel was extrememly noisly, doors slamming till 3 am and then all the workers with constuction in the hotel and service starting at 8 am." — source Travelocity

"While staying at your hotel we experienced great customer service, enjoyed some time out in the pool, and got to go visit Cancun's hotel zone and went to Isla Mujers." — source Orbitz

Location:

"This hotel is in downtown Cancun, perfect location to explore the culture and not the hussle and bussle of the hotel zone." — source Hotels.com

"It's in a nice, quiet local neighborhood where we were able to walk to an a local plaza on a Sunday evening and grab dinner and hear some live music, in the company of locals. It was far enough away from the tourist madness but still in a nice, safe neighborhood and close to the road so that we headed out the next morning for Merida." — source Priceline

"It is downtown-no need to take taxis as there are restaurants, shops, etc." — source Travelocity

"The lobby area is open with a high ceiling and decorated with some huge chunks of rough marble. The pool area is also well done and they serve food adjacent to it." — source Expedia

"Central located near downtown shops. Hotel was accessibly expensive for the quality of hotel in comparison with other in the area." — source Priceline

Value:

"The price is good, service is excellent, and the staff is very nice and friendly, helpful, the restaurant is very nice with good food and good service." — source Priceline

"The hotel was nice, the employees were great and was well worth the price." — source Travelocity

"The Radisson was a very pleasant surpirse and a good value." — source Expedia

"The hotel was good for the price and comfortable. The hotel was good for the price but had some issues with the the bathroom and shower." — source Priceline

"Perfect hotel for the price, if you are looking upscale look elsewhere, but the hotel perfectly met our needs and more." — source Priceline