SpringHill Suites by Marriott Memphis Downtown

Overall:

"We would stay there again and recommend it with the exception of breakfast and valet parking." — source Priceline

"I would recommend this hotel to anyone wanting to see Beale Street in Memphis." — source Travelocity

"Our stay was very pleasant and we will stay there again next year and recommend this hotel to friends." — source Expedia

"Overall, it is a nice property in a reasonably good location, which really caters to business travel." — source Priceline

"Great place to stay with a family, and if you have a lot of things." — source Priceline

Clean:

"Room didn't look clean everything was old small out of date TV's furnature looked like it came from a garage sale." — source Orbitz

"Staff was friendly, but the room wasn't cleaned well when arrived and the attendant missed us both days of our stay." — source Priceline

"The hotel staff was helpful and friendly, the room was spacious and clean, and breakfast was ample." — source Travelocity

"Room service didnÂ’t clean our room while we were there (2 days) , so we had to ask for towels and an extra blanket." — source Expedia

"It was clean, spacious and perfect for our one night stay in Memphis." — source Priceline

Service:

"Memphis as a whole is know for bad service." — source Orbitz

"It has comfortable suites, a nice lobby area, excellent continental breakfast, friendly staff and was conveniently located next to the downtown trolley and within walking distance of many downtown activities." — source Priceline

"However, there was no ice machine on our floor at all, the coke machine was broken, there was mold in the bathroom, the dust ruffle was torn and I tripped over it, and there was no guest service directory in the room." — source Travelocity

"Did not meet a single staff member (other than the valet) who showed any customer service training whatsoever." — source Travelocity

"Internet service seemed a little slow at times." — source Travelocity

Location:

"I went for a business conference and had a very short walk to location. Springhill Suites seemed to be in the middle of the downtown area which was very nice." — source Orbitz

"There was a needle in one of the safes, one of the couches did not pull out, like you said, and the bed and living area were not separate like you said." — source Priceline

"The location was excellent for seeing the sites of Memphis. Beale St and the Mississippi River were truly within walking distance and buses and trolleys were easily accessible." — source Travelocity

"Sitting area, kitchette, shower/vanity area seperate so two people can get ready at once - my family and I will definitely go back." — source Expedia

"The SpringHill Suites are in a very good location and have a trolley stop near the hotel." — source Orbitz

Value:

"Also, Spaghetti Warehouse - good value for price." — source Expedia

Room:

"Room could have been cleaner. No sheets in the room for the pull out couch, called downstairs, but they never brought them up so we went to get them after 45 minutes." — source Priceline

"We were given a disabled room (no separate sitting area, no bath tub). When we queried it, he said it was because the hotel was fully booked, however it was very obvious by the lack of customers during our 3 days that the hotel was far from booked out, in fact the breakfast room ususally had 3 or 4 occupied tables at a time, if that." — source Travelocity

"Our room was very spacious and comfortable for 6 girls. We had a balcony room and that was very nice for the smokers in the group." — source Expedia

"Staff was very friendly, rooms were comfortable, and breakfast was very good." — source Priceline