Copthorne London Gatwick

Clean:

"The place is well maintained, clean and has an interesting atmosphere of an "old english" Inn." — source Orbitz

"It is in a good location and although small the rooms are clean and comfortable." — source Orbitz

Service:

"Everything was lovely, except the prices & service in the pub." — source Hotels.com

"The only complaint I had was we were calling room service and house keeping for ages trying to ask them to refill the tea and coffee container for us." — source Expedia

"The room and service were impeccable." — source Hotels.com

Location:

"very accomodation staff, wonderful amenites (free mini bar/coffee in room, guest reception area w/ 24 hour coffee/juice, evening snacks and morning pastries." — source Hotels.com

Value:

"Food in the many choices of eateries is very very expensive but the room value is good." — source Travelocity

"It cost 20 pounds to call the U." — source Expedia

Room:

"Only two floors,rooms were spacious and comfortable. However we had to carry luggage upstairs and walk quite a long way to our room." — source Orbitz

"The faucet dripped in the tub and the air conditioning did not work in our room causing it to have a musty smell. (Since our flight was delayed we didn't arrive until about 2 AM and were leaving at 9 AM so we didn't have time to ask for repairs or a different room." — source Hotels.com

"The room was a little small by American standards but was perfect for our needs." — source Expedia

"Our room did not have air conditioning." — source Hotels.com

"We had a heater issue in our room and it was corrected immediately." — source Expedia