Opera

Overall:

"not to worry, this didn't put me off considering coming back to stay again." — source Venere

"We would never recommend this hotel or stay here again ourselves." — source Venere

"No place to pull up a car, so not a great hotel to load or unload if traveling by auto." — source Expedia

"But overall happy with the location and the staff." — source Expedia

"We would like to come back, and can recommend it to others." — source Venere

Clean:

"Very clean, well run hotel." — source Skoosh

"The room was immaculate and the air conditioning was much appreciated given the heat wave in Madrid at the time of our stay." — source Expedia

"Decor is modern, with clean lines - very updated." — source Expedia

Service:

"Hotel was in a good spot (near the tour locations), but had a cafeteria with poor service during the day (night was fine)." — source Venere

Location:

"go to the high tech petit palace, a much nicer version for the same price, BIG DIFFERENCE i could hear the people in the bathroom on top and below, not a pleasant experience, petit palace has a ton of locations, the rooms aren't any bigger, just much nicer." — source Venere

"The hotel is in an excellent location for visiting Madrid--close to shopping and some of the high tourist areas, but also a few blocks out of the way of some of the highest traffic." — source Venere

"Excellent location, at a stone’s throw away from beautiful palaces, museum, parks and local restaurants." — source Expedia

"The location was great, for walking around the Palace and the metro station was close." — source Expedia

"The hotel was within a decent walking distance to many of Madrids main attractions and right across the street from the Royal Palace and the Royal Opera." — source Venere

"Reasonable value for money and relatively quiet though still situated conveniently for shops and sights." — source Venere

Room:

"The rooms were tired looking and in need of some urgent renovation." — source Venere

"Although air conditioned, the room was extremely HOT." — source Venere

"Very close to the palace with nice quality rooms." — source Venere