Crossland Phoenix

Overall:

"We would NOT recommend this hotel." — source Hotels.com

"Hotel could use an overall makeover, or drop the prices." — source Priceline

"Overall the hotel is great for its price." — source Expedia

"Overall, the hotel was nice, well kept, well lighted." — source Priceline

Clean:

"The rooms were clean and served the purpose." — source Hotels.com

"This hotel provide a clean room with extended stay amenities." — source Priceline

"She was unapologetic and acted as if we had some nerve to ask for CLEAN linens." — source Travelocity

"She was unapologetic and acted as if we had some nerve to ask for CLEAN linens." — source Travelocity

"It was clean and if you were out and about it's worth the price." — source Travelocity

Service:

"Staff was friendly and helpful, didn't have wake up service, room was very used and didn't smell good." — source Priceline

"The room was very small, only a double bed, very small kitchen, no room service unless you go to the office and request it." — source Travelocity

Location:

"The hotel was conveniently located right off of I-1O. The hotel was conveniently located right off of a main highway." — source Priceline

"I did not sleep very well because I was worrying about the area and my safety." — source Travelocity

"The area is not the best place to be." — source Expedia

"It was close to our location and provided what we needed." — source Priceline

"Well located near the freeway." — source Priceline

"Over all this is a good value for the price." — source Priceline

"Kitchen is small, but for the price you canÂ’t beat it." — source Expedia

Room:

"Also, we had reserved a non-smoking room, but were given a smoking room. When we questioned the hotel staff we were assured that it was a non-smoking room even though there were 3 ashtrays in the room and the room had that stale smoke smell." — source Hotels.com

"Had issues getting back into the room the second day they changed the card lock and the desk clerk was out so I had to wait over an hour to get back into my room." — source Priceline

"Room was not that big, but I wasn't paying for the size." — source Travelocity

"I booked the room for three nights." — source Expedia

"When my air conditioner wouldn't work and I was too tired to lug my stuff to another room, she convinced maintenance to come replace the unit in my room so that I could rest comfortably." — source Hotels.com