Holiday Inn SunSpree Resort Lake Buena Vista

Overall:

"I would recommend others to stay and we would most definitely stay again." — source Hotels.com

"Overall the hotel was great for the kids, the pool was excellent and since it stayed open till 11 the kids loved diving in after a long day at the parks and gave us time to relax." — source Travelocity

"There are good hotel and bad one in this hotel." — source Expedia

"Overall a very good family oriented hotel." — source Hotels.com

"we used to big fans of this hotel, will never stay again, no more kids programs, failed to infor about construction." — source Travelocity

Clean:

"Service was great however the restaurant service was very slow n short staff n sometimes was there was alot of tables that was not clean from previous guest." — source Orbitz

"Clean, very secure, and plenty to do." — source Hotels.com

"The lobby was nice and clean. Great convenient store, cute gift shop, delicious breakfast buffet, adorable movie theater for kids, and a very clean pool (loved the location of the pool in the center of the hotel." — source Travelocity

"The rooms were clean and neat." — source Expedia

"I Travelled with a 3Yr old an a 15 yr old they both loved it the pool was very spacious an clean. The room was a comfortable size for my family an very clean the people at the hotel were very friendly an helpful." — source Travelocity

Service:

"Good location, friendly staff." — source Orbitz

"The rooms are roomy but linen, sofas chairs are run down and frankly disgusting, The customer service was the only saving grace of this hotel." — source Travelocity

"Customer service had no knowledge of area dining or cab information." — source Expedia

"I'll never stay here again and will wait for Travelocity's respose to see if I will ever use their services again- probably not." — source Travelocity

"I stayed at the hotel for 4 nights, and the bed sheets, pillow covers, etc were not replaced during the room service." — source Travelocity

Location:

"For the price of the kid-suite, there are other more upscale options in the area to consider." — source Hotels.com

"Very convenient to attractions and lots of restaurants to choose from and withing walking distance for those who don't drive." — source Travelocity

"As fas as hotel amenities, they have a decent gameroom, a movie room for kids that plays movies all day long, a kids program (we didn't use it, but it's there) and a nice pool area with hot tubs." — source Travelocity

"We took the I-Drive trolley, and the ride was about a hour to get to the main International Drive area." — source Travelocity

"There are a lot better places to stay in the area and we have and will be staying at them from now on." — source Travelocity

Value:

"Bed bugs are not an issue of cleanliness per say it's more an issue of extermination and costs $1000s upon $1000s of dollars to get rid of in a hotel so i wouldn't be convinced that they're gone unless you call and ask what they did about the problem." — source Hotels.com

"Basically this is a good hotel for the price but not if you want to be able to have a conversation with staff." — source Travelocity

"we thought it was a great value: including beverages, tax and tip, it was $26." — source Travelocity

"Kids eat free was a good program, and the food was good for the price." — source Travelocity

"Otherwise, it was great for families expetially at that price." — source Travelocity