InterContinental The Barclay

Overall:

"We had a great stay at the Inter-Continental, however, the food and service in the hotel restaurant was poor at best." — source Travelocity

"I would definitely recommend this hotel." — source Expedia

"Staff very nice and helpful- beautiful lobby, rooms not huge but good size for NYC, great beds- would stay again." — source Travelocity

"Beautiful hotel, rooms were spacious and clean, staff very friendly." — source Travelocity

"The room and staff was outstanding, I highly recommend the Barclay." — source Travelocity

Clean:

"The room was huge and had a wonderful white comforter i an immaculate bed." — source Orbitz

"For my money, I will go to the New York Palace where you are treated like royalty, the rooms are clean and updated, and the upper floors are especially quiet." — source Travelocity

"The daily cleaning services were poor." — source Expedia

"The location is great, the lobby is gorgeous, rooms are immaculate and good size and the staff is friendly (never ""snobby"" about booking with Travelocity as some other hotels have been." — source Travelocity

"A bit of peeling paint on the ceiling but it was clean where it counts (bathroom, linens etc." — source Travelocity

Service:

"The guest services associate I initially spoke with made it clear that if I was unhappy with the room I ;could take it up with Travel website; and promptly said goodbye. We called for room service twice and ended up having to go to the hotel bar and just order what we wanted from the bar, also terrible to deal with." — source Travelocity

"The wait staff at breakfast seemed more interested in turning the tables than servicing the ones already occupied." — source Expedia

"The concierge service is great, and the doormen out front were great at grabbing you a cab and very pleasant want welcoming." — source Travelocity

"We did room service one night which was expensive, but the food was exceptionally good." — source Travelocity

"i just believe that service should not just end with clean rooms and big smiles." — source Travelocity

Location:

"We are planning another trip to New York around Christmas and we will be looking for another hotel in that general area as that is very close to most things." — source Travelocity

"However, the location is good." — source Expedia

"Within walking distance of Times Square, Rockefeller Center, Grand Central Station." — source Travelocity

"Given all, though I would have stayed in downtown for a cheaper hotel." — source Travelocity

"Great walking distance to Times Square, Fifth Ave, and NBC studios." — source Travelocity

Value:

"Great flight & room deal through travelocity." — source Travelocity

Room:

"in an upscale hotel room there should always be a refrigerator." — source Orbitz

"Only complaint was that a check-in we were told that our request for a room with two-beds (which was one specific reason we picked this hotel) was not available. Only after I insisted that this was necessary, was a room with two-beds provided." — source Travelocity

"We were not given our room until 7:00 pm, after arriving at 10:30 am, understanding that check-in is at 3:00 - we expected to get in there much earlier - had to stand in long lines each time we checed to see if room was ready." — source Expedia

"She asked for a new room, but them changed her mind, telling the clerk TWICE not to change her room. We got back from dinner to find they had changed her room, and dumped half her possesions in ""Lost and Found." — source Travelocity