New Hotel Charlemagne

Overall:

"We recommend the hotel to people, who want to see a lot of the city, but prefer a hotel in quiet surroundings with solid comfort." — source Venere

"Overall it was ok, but I was very angry by the time when we had to leave we found a ticket on my car wind screen." — source Venere

"Very good hotel, service, quiet and clean. Would recommend in any case." — source Venere

"Overall comfortable bed, convenient position, clean rooms, exc shower, air conn." — source Venere

"If we returned to Brussels we would stay again at New Hotel Charlemagne." — source Venere

Clean:

"The hotel is cleanly and ok, but not really four stars level, I would give him in Germany only 3 stars." — source Venere

"A nice Art Nouveau room in a neat 4-star hotel of the European district of Brussel." — source Venere

"The room was a bit small , but very clean." — source Venere

"Clean and with big room+bathroom." — source Venere

"But it was clean and cheap." — source Venere

Service:

"very poor service horrible public spaces totally overpriced room was okay, though." — source Venere

"after complaint the manager made proper steps to improve service." — source Venere

"the service and room spaciouw everything is quiet good." — source Venere

Location:

"We didn't really do anything in the neighborhood, but were able to catch our the train at the station up the road (by the Subway) for free since we could use our Eurail pass." — source Venere

"Lack of air conditioner due to an abnormal heat wave and constructions in the neighboring area were somewhat disappointing." — source Venere

"It is not the most modern or welcoming but has a reasonable price and it is located just behind the Commission building." — source Venere

"Great location to get around brussels within a few metro stops, excellent price to quality relationship." — source Venere

"Hotel rooms are very good, modern design, good beds, good bathrooms, quiet location, non smoking floors." — source Venere

"Too small beds Breakfast not included in price, and very expensive to get on top of the normal price." — source Venere

"When i booked, it doesn't determinated that it wasn't included the breakfast, and its price." — source Venere

"Price really good during weekends, less so when it doubles during workdays." — source Venere

"Price/quality rating "excellent" for what I paid (ie EUR 60/night)." — source Venere

"Breakfast disappointing and only worthwhile if included in price." — source Venere

Room:

"Especially when you take into account the dreary and dull rooms that desperately need renovation: the main light was only hanging on one hook and made the impression of falling down any time; windows could only be closed with a lot of force; cracks in the walls and the door, tapestry worn and torn, furniture obviously in use since the middle ages." — source Venere

"This hotel did not bother to reserve a room for my husband so he was sent to another hotel which was not one he would have chosen. There is no point me taking the time to chose a hotel if the hotel does not bother to reserve a room." — source Venere