Holiday Inn CONCORD

Overall:

"I do not recommend this to anyone that appreciates good customer service." — source Hotels.com

"The rooms are kid friendly and very quiet the only thing I would have liked maybe a microwave in the room to heat bottles or snacks for the kids but overall it was super great, no complains from any of my guest." — source Priceline

"I definitely recommend this hotel and will return to stay." — source Travelocity

"Everything about the room and hotel service was predictably very satisfactory, and I would recommend it to a traveler." — source Expedia

"I would not recommend this hotel to anyone." — source Priceline

Clean:

"It is important to us to find a reasonably priced, attractive, clean and safe enviornment that allows us our dog." — source Orbitz

"Was pretty clean, I couldn't block out alll light in my window though, could have used better blinds." — source Hotels.com

"The room was clean and neat." — source Priceline

"Staff is excellent, and the rooms are spotless, having just been updated." — source Travelocity

"I would recommend this hotel because the price was reasonable and it was very clean." — source Expedia

Service:

"Extra nice service and free breakfast." — source Priceline

"Good service, good accommodations and good value." — source Travelocity

"Good amenities, friendly staff, pretty good food, easy freeway access, fairly quiet (municipal airport close by, but rarely hear it) and great shopping and food within a 2 mile radius." — source Expedia

"Customer service was poor." — source Priceline

Location:

"Good location - Lots of stores and restaurants located within a mile." — source Hotels.com

"We normally stay at another hotel in the area and their price had jumped significantly." — source Priceline

"Good location\n\nThis truly is one of the better Holiday Inns." — source Travelocity

"The hotel is in an odd area, hard to find, and not a 3 star hotel." — source Priceline

"Nice location for business travelers." — source Priceline

Value:

"On a different night, I stayed at Embassy Suites nearby in Walnut Creek for about the same price. The Embassy Suites hotel was much nicer with very little price difference." — source Hotels.com

Room:

"Room was clean and comfortable." — source Orbitz

"The heat in my room did not work." — source Hotels.com

"The fitness room had only 4 pieces of equipment, one of which was broken for our entire week stay, despite several guests mentioning it to the staff." — source Priceline

"Our room was pretty dated." — source Travelocity

"I had to change hotel rooms after I was promised it would be fixed. I returned back to my room and nothing was fixed so late at nite when I was tired I had to pack my things and go to another room." — source Expedia