Sheraton Gateway Los Angeles Hotel

Overall:

"I would recommend staying here." — source Hotels.com

"When I wanted to watch a basketball playoff game, a staff member even recommended a nice sports bar at a nearby hotel within walking distance, which turned out great." — source Travelocity

"No complaint at all excellent services, very impressed, will stay again." — source Expedia

"We vacation in LA once or sometimes twice a month and stayed at many different places but overall we love the pool area here." — source Travelocity

"The experience at the Sheraton was good overall." — source Expedia

Clean:

"Room was decorated in the same modern, clean style as the lobby and was a nice size." — source Orbitz

"The room was great, the lobby was nice and neat." — source Hotels.com

"Rooms were immaculate & even with an airport runway view--quiet." — source Travelocity

"The whole package is good, nice, clean and comfortable room at a convenient location with a very affordable price." — source Expedia

"The room was clean and peaceful and the pillows were amazing." — source Orbitz

Service:

"Check-in took minutes, my room service order took only 20 minutes and was hot, delicious, housekeeping brought up toothpaste and a sewing kit with in minutes of the request, the starbucks in the lobby was friendly and easy to locate, checking out was a breeze and the shuttle to take me to the airport arrived every 10 minutes so there wasn't even a wait." — source Travelocity

"The shuttle service to the airport is reliable." — source Expedia

"The regular elevators have NOT worked for months, the service elevators have to be used and we often waited in excess of 10 minutes for one ( also, they had the great idea of painting the doors and walls in the narrow hallways leading to them during the rush hour of the checkout." — source Travelocity

"Close to the airport and frequent shuttle service offered, had the breakfst buffet and it was excellent as was the service from the employees I interacted with, especially in the dining room." — source Travelocity

"The rooms are great but the customer service is horrible. Just because I'm not an airline crew doesn't mean that I shouldn't be serviced." — source Travelocity

Location:

"-There weren't any EXIT placards clearly visible showing where the stairs were located. When the wait for the elevators neared almost ridiculously long, I had to ask two hotel employees to point out where the stairs were located as there weren't any diagrams in the hallways." — source Travelocity

"On the upside, this hotelÂ’s location is convenient if you want to do all the touristy things around town. YouÂ’ll definitely need a car if youÂ’re staying for more than a day, because thereÂ’s not much to eat or do within walking distance." — source Expedia

"Loved the pool area. The location was great if you are going to spend most of your time in the beach towns (Venice, Santa Monica) or Westwood." — source Travelocity

"We booked the last night of our vacation at the Sheraton airport location in order to have quick convenient airport departure." — source Travelocity

"The only downside was that there were no restaurants in walking distance and the giftshop prices for drinks, snacks etc." — source Travelocity

Value:

"We thought we were getting a great deal with this hotel, but after having to pay the additional pet fee, parking, internet access, we could have stayed someone nicer." — source Travelocity

"The gf has more travel experience than me, and would not deal with valet, internet, or some of the other things I choose to pay for." — source Travelocity

"But then you could use the valet parking the hotel offers for double the price." — source Travelocity

"Parking garage price could be improved but it seems to be a L." — source Travelocity

"we got the valet for the lot price since it was full." — source Travelocity