Embassy Suites Richmond - The Commerce Center

Overall:

"This hotel is a good hotel for the business traveller in the Richmond area." — source Orbitz

"But over all I would stay again and I loved the price." — source Hotels.com

"I would definitely recommend this hotel to others, regardless of the two staff members who really do need more customer service training." — source Priceline

"This is my second time at this particular hotel and my third time at an Embassy Suites hotel but all three experiences overall having me singing their praises." — source Travelocity

"It was great to stay in a suite with a door that closes between the 2 rooms." — source Expedia

Clean:

"Incredible lobby area, spacious, clean and sweet. The room itself was very nice & clean." — source Priceline

"Hotel was very nice and clean." — source Travelocity

"The rooms have been renovated and feel like brand new." — source Expedia

"It was very clean, comfortable and very affordable, especially in this economy." — source Priceline

"Friendly, clean, pretty, love the breakfast (excellent oatmeal." — source Expedia

Service:

"Room service was prompt and served hot." — source Orbitz

"Advertising high speed Internet then providing minimal bandwith and charging for faster service is petty." — source Travelocity

Location:

"Great location easy access to downtown and highway but in lovely area, close to great mall and food." — source Orbitz

"Would recommend for convenience to Richmond area attractions and interstate." — source Priceline

Value:

"This was a great hotel for a great price." — source Hotels.com

"Great value for the money." — source Hotels.com

Room:

"The bedroom part of the suite was very quiet, but the 'living room' part was noisy in the morning when people were out and about." — source Orbitz

"My wife and I, plus four grandkids were amazed when we open the door to our room." — source Hotels.com

"The room was perfect, very big, and comfortable." — source Priceline

"I went back after three nights and insisted a non smoking room because I got very sick on the smoking floor, then I was given a non smoking room and was rushed to move out of the smoking room, this upset me." — source Travelocity

"Suite works well for famiy of 4 - Our kids slept in the bedroom while my husband and I slept on the sofa bed (tho not particularly comfortable) in the living room." — source Expedia