Essex House

Overall:

"This is a beautiful hotel right on the park, and the rooms have been redone very nicely." — source Travelocity

"I definitely recommend the Jumeirah for a luxury stay in New York." — source Travelocity

"The overall service of the entire staff was more than extraordinary." — source Expedia

"Great hotel, great location." — source Expedia

"Great experience in a great hotel." — source Travelocity

Clean:

"The room, big by New York standards, was clean, well appointed and very comfortable. The bed was 4 star, the bathroom was very clean and the room came with all the essentials." — source Travelocity

"The staff were friendly and helpful, the concierge very knowledgeable, and the hotel itself impeccably clean." — source Expedia

"Other than the maid service being late to clean up (after 5 PM) the hotel was in great condition and the staff was very friendly." — source Travelocity

"The rooms are clean, well decorated, and comfortable; the lobby is beautiful, very classic New York." — source Travelocity

"- Clean and modern rooms with many lighting options as well as flat screens." — source Travelocity

Service:

"We had an excellent and helpful staff, wonderful and newly updated rooms (which were spacious for an older NYC hotel), and a location that can't be beat." — source Travelocity

"The service was great, but the room looked super depressing - everything painted gray and with a cold feel and neither here nor there style." — source Travelocity

"Breakfast was a little expensive in the hotel, but the great service made up for it." — source Travelocity

"A very lovely hotel; gracious service, quiet, comfortable and impeccable." — source Travelocity

"The service was absolutely first class by all parties." — source Travelocity

Location:

"Don;t forget the location." — source Orbitz

"The stay was wonderful and the only negative I would express was the location of the TV was fixed and not able to angle toward the bed." — source Travelocity

"Location is awesome and itÂ’s definitely a nice hotel but not as plush as I remembered from my first stay." — source Expedia

"The location is one of the best in the city." — source Travelocity

"The staff was friendly & helpful, and we felt very safe in secure at this location." — source Expedia

Value:

"Water turned off one day - price unchanged, of course." — source Travelocity

Room:

"Surely they've had complaints about noise on the south side of the hotel before, so they should have considered this when assigning our room at check-in, given that this is at least the 4th time in 12 months we've stayed with them." — source Orbitz

"I was very pleased with the cleanliness & size of our room." — source Orbitz

"It was her first visit to New York and the staff was kind enough to upgrade us to a room with a great view of Central Park. My daughter worked out every morning in the fitness room while I stayed in our very comfortable bed." — source Travelocity

"The room was very comfortable, nicely appointted, and while not huge, was larger than most of the hotels we have stayed in while visiting Manhattan." — source Travelocity